# Banquet Operations Manager at Kempinski

> Onsite · Thailand · Manager · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Akempinski%3A616632 (read 2026-11-10).

## Facts (observed)

- Company: [Kempinski](https://alderhq.app/companies/kempinski)
- Location text: Thailand - Bangkok, Bangkok
- Where it can be done from (inferred): Onsite · Thailand (evidence: "Location: Thailand - Bangkok, Bangkok")
- Posted: 2026-11-10 (0 days ago)
- First seen by alder: 2026-11-10 · last verified: 2026-11-10
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://kempinski.pinpointhq.com/en/postings/7f6f156c-af1f-478a-855a-1fb6d061c36c

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

Banquet Operations & Standards: Lead daily banquet operations—from set-up to breakdown—ensuring strict adherence to Kempinski grooming, service, and cleanliness standards, while conducting pre-event briefings for service and culinary teams.

Team Leadership & Workforce Planning: Supervise, train, and evaluate banquet staff and casual labor in partnership with HR, optimizing flexible scheduling and payroll to match business volume.

Event Planning & Cross-Department Coordination: Collaborate closely with Sales & Catering, Culinary, Stewarding, and Housekeeping to execute seamless event schedules, BEO specifications, tastings, and creative menu concepts.

Guest Relations & Client Management: Build strong rapport with event organizers and VIPs, personalize service, handle on-site inquiries/complaints promptly, and drive high guest satisfaction scores.

Financial & Inventory Management: Assist with departmental budgeting and POS operations, drive upselling opportunities, conduct monthly OS&E inventory, and minimize equipment breakage/spoilage.

Reporting & Departmental Governance: Prepare monthly performance reports, update operational manuals annually, and act as Food & Beverage Duty Manager when designated.

### Responsibilities

Banquet Operations & Standards: Lead daily banquet operations—from set-up to breakdown—ensuring strict adherence to Kempinski grooming, service, and cleanliness standards, while conducting pre-event briefings for service and culinary teams.

Team Leadership & Workforce Planning: Supervise, train, and evaluate banquet staff and casual labor in partnership with HR, optimizing flexible scheduling and payroll to match business volume.

Event Planning & Cross-Department Coordination: Collaborate closely with Sales & Catering, Culinary, Stewarding, and Housekeeping to execute seamless event schedules, BEO specifications, tastings, and creative menu concepts.

Guest Relations & Client Management: Build strong rapport with event organizers and VIPs, personalize service, handle on-site inquiries/complaints promptly, and drive high guest satisfaction scores.

Financial & Inventory Management: Assist with departmental budgeting and POS operations, drive upselling opportunities, conduct monthly OS&E inventory, and minimize equipment breakage/spoilage.

Reporting & Departmental Governance: Prepare monthly performance reports, update operational manuals annually, and act as Food & Beverage Duty Manager when designated.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Akempinski%3A616632 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.