# Reservations coordinator (EU work eligible) at Kempinski

> Onsite · Latvia · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Akempinski%3A611972 (read 2026-11-05).

## Facts (observed)

- Company: [Kempinski](https://alderhq.app/companies/kempinski)
- Location text: Latvia - Riga, Riga
- Where it can be done from (inferred): Onsite · Latvia (evidence: "Location: Latvia - Riga, Riga")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://kempinski.pinpointhq.com/en/postings/2c35f6f3-ea4d-47ca-a90c-c0ce65afe2ea

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

The international 5-star hotel Grand Hotel Kempinski Riga invites a RESERVATIONS COORDINATOR (EU work eligible) to join its team.

### Responsibilities

- Ensuring high-quality, professional handling of reservations - from receipt and processing to preparing offers - in accordance with guests' requests and the hotel’s standards.
- Providing information, answering phone calls and emails, and coordinating incoming and outgoing communications.
- Handling telephone reservations in compliance with the hotel’s standards.
- Accurately entering reservations into the hotel’s property management system.
- Monitoring and verifying reservations received from online distribution channels.
- Informing relevant hotel departments about guests' special requests.
- Actively promoting and upselling higher-category rooms and other hotel services.
- Entering group rooming lists into the reservation system.
### Skills

- Proven experience in hotel Reservations or Front Office departments.
- Experience working with a hotel property management system (Opera or Fidelio).
- Excellent written and verbal proficiency in Latvian and English (for communication with international guests).
- Strong communication and interpersonal skills.
- Proficient computer literacy.
- A strong sense of responsibility, focus, and sharp attention to detail.
- A degree or coursework in hospitality or the humanities will be considered an advantage.
### Benefits

- Balanced and free catering in colleague restaurant "Backstage22"
- Numerous employee events
- Occupational health insurance after successful completion of the probation
- Diverse creative opportunities
- Human and honest working environment
- Long-standing experience in what we do
- Healthy mix of tradition & modernity
- Multifaceted further development and training opportunities
- International career prospects and development opportunities
- Special rates for stays at Kempinski hotels worldwide

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Akempinski%3A611972 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.