# Reservations Agent (Arabic Speaker) at Kempinski

> Onsite · Qatar · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Akempinski%3A611945 (read 2026-11-09).

## Facts (observed)

- Company: [Kempinski](https://alderhq.app/companies/kempinski)
- Location text: Qatar - Doha, Doha
- Where it can be done from (inferred): Onsite · Qatar (evidence: "Location: Qatar - Doha, Doha")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-09
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://kempinski.pinpointhq.com/en/postings/520ec492-9f84-48ae-bdaf-3207a2063104

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

The Reservations Agent is responsible to materialize the maximum number of requests and reservations.

The job of Reservations Agent is executed satisfactorily when:

- Kempinski Reservation standards are implemented and complied to.
- All relevant data is entered and maintained in the systems in a timely and accurate manner.
- Data is reviewed on an ongoing basis.
### Responsibilities

- Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.
- Ensure clients’ satisfaction and adherence to Kempinski service standards.
- Follow internal credit policy.
- Follow up on lost business and bring information about them to the knowledge of the department superiors.
- Spot-check reservations made the previous day and check all VIP arrivals.
- Test calls LQA / IFH results \> 85%.
- Follow the internal up-sell programme for Reservations department.
- Perform any other duties as assigned to them by management.
### Skills

- Knowledge of either Fidelio V6 or Opera PMS is imperative
- Demonstrate energy and enthusiasm
- Excellent oral and written skills in English additional language is an advantage
- Ability to investigate systems malfunctions or user-input errors

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Akempinski%3A611945 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.