# Butler (Female) at Kempinski

> Onsite · Qatar · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Akempinski%3A607456 (read 2026-11-08).

## Facts (observed)

- Company: [Kempinski](https://alderhq.app/companies/kempinski)
- Location text: Qatar - Doha, Doha
- Where it can be done from (inferred): Onsite · Qatar (evidence: "Location: Qatar - Doha, Doha")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://kempinski.pinpointhq.com/en/postings/5a473058-bd3c-40c7-a127-3eaf2edc2e05
- Skills listed (inferred): CSS

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

The Butler is responsible for providing an array of personalized services to Hotel guests such as the wake up call, newspaper delivery, shoeshine, with a friendly and caring manner according to Kempinski’s policies and procedures and LQA standards.

The job of Butler is executed satisfactorily when:

- LQA (Leading Quality Assurance) audit results are 85% and above.
- CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.
- Hotel and Outlets are promoted.
- VIP guests are met upon arrival, assistance with packing/unpacking is offered and professionally executed.
- All guest requests are executed highly professional and efficiently.
### Responsibilities

- Maintain available to provide assistance for any matter related to making the stay of Hotel guests a pleasant and memorable one.
- Coordinate with Room Service the delivery of fruits for VIP guests and prepares the VIP fruit baskets. Replenish them on a daily basis until the guest's departure.
- For the VIP guests, welcome upon arrival outside their assigned room and offer assistance.
- After check-in, introduce themselves to the guest, escort the guest to their room and explain room and hotel facilities and offer assistance for the remainder of their stay.
- Coordinate luggage handling with Concierge sections for arriving and departing guest to ensure safe and timely delivery.
- At times, check in the arriving guest and check out the departing guests in a friendly and caring manner according to the procedures and Kempinski standards.
- Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and take appropriate actions or refer the matters to the relevant persons to handle.
- Offer personalized wake-up to the room with tea or coffee as per guest requests.
- Offer assistance to guests with shoe shining, packing and unpacking luggage, collecting and delivering laundry and dry cleaning.
- Keep abreast of all hotel promotions, product knowledge, VIP arrivals, and upcoming events in order to be able to answer guest requests and questions.
- Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
### Skills

- Operational knowledge of either Front Office , Food and Beverage or Housekeeping operations
- Knowledge of VIP welcoming protocol
- Microsoft Office (Word, Excel and PowerPoint)
- Knowledge of Opera
- Basic knowledge of Micros

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Akempinski%3A607456 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.