# Front Office Manager (Saudis only) at Kempinski

> Onsite · Saudi Arabia · Manager · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Akempinski%3A587247 (read 2026-11-08).

## Facts (observed)

- Company: [Kempinski](https://alderhq.app/companies/kempinski)
- Location text: Saudi Arabia - Al Khobar, Al Khobar
- Where it can be done from (inferred): Onsite · Saudi Arabia (evidence: "Location: Saudi Arabia - Al Khobar, Al Khobar")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://kempinski.pinpointhq.com/en/postings/1aa792f3-a566-44b1-9dfa-b293f1f87156

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (United States, n 7510): p25 $85k, median $133k, p75 $170k

## Description (the employer's text)

Responsible for the operations of the Reception, Concierge, PABX, Business Center ensuring the highest standards of service in accordance with the operating procedures and Kempinski standards.

### Responsibilities

- Involvement in budget preparations and responsible for profit & loss.
- Maximise hotel revenue by controlling room inventory, group blocking, packages, up- selling, adhering to late charge and double occupancy policies to maximize REVPAR.
- Prepare the annual budget and manning guide and manage the Front Office Department within budgetary guidelines.
- Control the duty roster for sub departments guaranteeing quality as well as considering the highest personnel cost efficiency.
- Oversee all labour cost controls within budget limits and occupancy variances to maximize productivity.
- Conduct interviews with future employees.
- Identify training needs, develop and manage performance.
- Approve training plan of all Front Office sub-departments and follow-up to ensure compliance and efficiency of training activities.
- Manage all operational tasks as well as their respective delegation and follow-up.
- Carry out disciplinary actions in line with company procedures.
- Re-evaluate work flows to improve and optimise organisation.
- Implement and evaluate procedures and policies.
- Ensure clear communication within departments.
- Verify that all information requested by the local police authorities are adhered to and prepared accurately.
- Organise regular departmental meetings.
- Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.
- Conduct daily walk throughs to ensure quality standards.
- Maintain high visibility with guests and employees, handle customers’ complaints and take corrective action.
- Set short term and long term measurable objectives to continually improve service levels.
- Responsible for maintaining 85% scoring for LQA inspections.
- Greet VIP guests and escort them to their room. Farewell of VIP guests upon departure.
- Manager on Duty weekdays and weekends.
- Rooms Division responsibility in their absence.
- Pre-Opening tasks and responsibilities where applicable.
- Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Akempinski%3A587247 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.