# Restaurant Supervisor -Signatures (Local hire) at Kempinski

> Onsite · Indonesia · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Akempinski%3A560032 (read 2026-11-08).

## Facts (observed)

- Company: [Kempinski](https://alderhq.app/companies/kempinski)
- Location text: Indonesia - Jakarta, Jakarta
- Where it can be done from (inferred): Onsite · Indonesia (evidence: "Location: Indonesia - Jakarta, Jakarta")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://kempinski.pinpointhq.com/en/postings/f07463ad-2b77-40e5-8e89-d679c2bfc39b

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

### Responsibilities

- Responsible to Assistant Restaurant Manager/ Restaurant Manager.
- Responsible for Head Waiter/ Waitress, Waiter/ Waitress & Host/ Hostess
- A courteous, professional and efficient service is provided at all times.
- All duties and tasks are performed as per the tasks required at the outlet.
- Be knowledgeable of all services and products offered by the hotel.
- Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
- Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
- Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
- Ensure that the place of work and surrounding area is kept clean and organized at all times.
- Successfully perform opening and closing procedures established for the assigned outlet
- Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
- Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
- Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
- Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
- Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
- Assist in carrying out scheduled inventories of products and operating equipment.
- Have a complete understanding of the monthly profit and loss statement of the department.
- Lead the service and act as a role model to the team.
- Ensure a flawless service to the highest standards and as required by the department and the hotel.
- Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
- Ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Restaurant Manager.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Akempinski%3A560032 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.