# Customer Support Internship \| Milano \| Invisalign at Jobs Aligntech

> Onsite · Italy · Intern · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Ajobs-aligntech%3A587534 (read 2026-11-09).

## Facts (observed)

- Company: [Jobs Aligntech](https://alderhq.app/companies/jobs-aligntech)
- Location text: EMEA-Italy
- Where it can be done from (inferred): Onsite · Italy (evidence: "Location: EMEA-Italy")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-09
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.aligntech.com/en/postings/665ec3fa-0317-4d89-a80a-0e12f846e1af

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

We are looking for a motivated and empathetic Customer Support Intern to join our team. This internship is a great opportunity to gain hands-on experience in Customer Success, learn how to manage support tools, and contribute to delivering an exceptional customer experience.

### Responsibilities

- Respond to customer inquiries via email, chat, and/or phone in a timely and professional manner
- Assist in troubleshooting product or service issues and escalate complex cases to senior team members
- Document customer interactions and feedback using our CRM system
- Help maintain and update the knowledge base and FAQs
- Collaborate with other departments (e.g., Clinical, Sales) to resolve customer concerns
- Participate in team meetings and training sessions to improve support skills
### Skills

- Currently pursuing a degree in Business, Communication, Marketing, or a related field
- Excellent verbal and written communication skills in English
- Strong problem-solving abilities and attention to detail
- Empathy, patience, and a customer-first mindset
- Familiarity with customer support tools (e.g., Sales force) is a plus
- Ability to work independently and as part of a team
What We Offer:

- A supportive and collaborative work environment
- Real-world experience in customer service and operations
- Mentorship and training from experienced professionals
- Meal vouchers – 10€ per worked day
- Monthly gross allowance of 700 euros

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Ajobs-aligntech%3A587534 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.