# Customer Support Specialist at Indrive

> Onsite · Tunisia · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Aindrive%3A613409 (read 2026-11-10).

## Facts (observed)

- Company: [Indrive](https://alderhq.app/companies/indrive)
- Location text: Tunisia, Tunis Governorate
- Where it can be done from (inferred): Onsite · Tunisia (evidence: "Location: Tunisia, Tunis Governorate")
- Posted: 2026-11-09 (0 days ago)
- First seen by alder: 2026-11-09 · last verified: 2026-11-10
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://indrive.pinpointhq.com/en/postings/2b02430f-ee51-4258-9571-2895218adfde

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

To be added

### Responsibilities

- Responding to phone calls, emails, and chat messages.
- Quickly and efficiently resolving customer issues.
- Processing returns, exchanges, and customer complaints.
- Keeping records of each interaction with customers.
- Updating customer information in the CRM system.
- Collecting and forwarding customer feedback to relevant departments.
- Informing customers about the status of their inquiries.
### Skills

- Excellent oral and written communication skills for both English and French languages.
- Ability to conduct dialogue politely and professionally.
- Ability to work with large volumes of information.
- Attention to detail and accuracy in documentation.
- Proficiency in PC and basic office programs.
- Skills in working with CRM systems and other specialized software.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Aindrive%3A613409 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
