# Agent, Guest Services at Hollandamericaprincess

> Onsite · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Ahollandamericaprincess%3A549095 (read 2026-11-15).

## Facts (observed)

- Company: [Hollandamericaprincess](https://alderhq.app/companies/hollandamericaprincess)
- Location text: Fairbanks Princess Riverside Lodge, Alaska
- Where it can be done from (inferred): Onsite · United States (evidence: "Location: Fairbanks Princess Riverside Lodge, Alaska")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-15
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://hollandamericaprincess.pinpointhq.com/en/postings/27d8f3dd-d291-4643-883a-0d00122fca9d

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

The Front Desk Clerk serves as the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

### Responsibilities

RESPONSIBILITIES

- Performs a variety of moderately difficult customer service tasks.
- Routinely applies knowledge of Company products, services, and policies to provide excellent customer service and generate maximum sales.
- Assists customers, employees, and management and responds to queries.
### Skills

- Must pass a pre-employment background check.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES

- Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for minimum of 8 hours per day.
### Benefits

- Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
- Reward for Referral Program
- Experience – Of a lifetime!
- Rewards & Incentives
- Community Service
- Employee Activities
- Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Ahollandamericaprincess%3A549095 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.