# Agent, Guest Services at Hollandamericaprincess

> Onsite · Netherlands · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Ahollandamericaprincess%3A543166 (read 2026-11-13).

## Facts (observed)

- Company: [Hollandamericaprincess](https://alderhq.app/companies/hollandamericaprincess)
- Location text: Holland America Dawson City Inn, Yukon Territory
- Where it can be done from (inferred): Onsite · Netherlands (evidence: "Location: Holland America Dawson City Inn, Yukon Territory")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-13
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://hollandamericaprincess.pinpointhq.com/en/postings/5eeb709a-bb5f-443f-a70e-8bbbae646c25

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Netherlands, n 2967): p25 €38k, median €45k, p75 €56k

## Description (the employer's text)

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Be the friendly face of adventure in the wild Yukon! As a Guest Services Agent, you’ll welcome travelers from around the world, helping them experience the magic of the North—from aurora sightings to local culture. You’ll handle bookings, share insider tips, and ensure every guest’s stay is smooth, warm, and unforgettable. If you love people, nature, and fast-paced days, this role is your perfect frontier.

### Responsibilities

- Performs a variety of moderately difficult customer service tasks.
- Routinely applies knowledge of Company products, services, and policies to provide excellent customer service and generate maximum sales.
- Assists customers, employees, and management and responds to queries.
### Skills

- Must pass a pre-employment background check.
- Minimum age of 18 years required to reside in company housing, where available.
- Must be able to legally work in Canada.
KNOWLEDGE, SKILLS, & ABILITIES

- Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for minimum of 8 hours per day.
### Benefits

- Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
- Reward for Referral Program
- Experience – Of a lifetime!
- Rewards & Incentives
- Community Service
- Employee Activities
- Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Ahollandamericaprincess%3A543166 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.