# Care Coordinator at Helpinghands

> Location unclear · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Ahelpinghands%3A581914 (read 2026-11-08).

## Facts (observed)

- Company: [Helpinghands](https://alderhq.app/companies/helpinghands)
- Location text: Middlesbrough, North Yorkshire
- Where it can be done from (inferred): Location unclear (evidence: "Location: Middlesbrough, North Yorkshire")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://helpinghands.pinpointhq.com/en/postings/0ba72430-385a-486a-b8ba-7a4f25b7f8ae

## Pay and sponsorship

- Posted pay: £28k–£29k per year (from the listing's pay field)

## Description (the employer's text)

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.

As a Care Coordinator, you’ll be at the heart of keeping extraordinary care running smoothly. Working closely with your Branch Care Manager, you’ll support carers, customers and the wider community, making sure every visit is well-planned, every team member feels supported, and every customer receives care they can truly rely on.

### Responsibilities

- Support your Branch Care Manager to deliver exceptional care across your local area.
- Allocate carers effectively so customers receive consistent, high-quality support.
- Complete supervisions and observations on time, helping carers grow and maintain great practice.
- Help recruit and onboard new carers, strengthening the branch’s capacity and community impact.
- Review and update care plans so they reflect each customer’s needs, preferences and wellbeing.
- Look for opportunities to grow the branch, supporting local engagement and commercial activity.
- Champion brilliant customer service, ensuring every interaction feels considered and kind.
### Skills

- A Level 3 Diploma in Adult Care (or willingness to work towards it).
- Experience in the care sector, ideally in a supervisory role.
- A good understanding of CQC/CIW regulatory standards and best practice.
- A full UK driving licence and access to your own vehicle.
- Strong communication skills, confidence in decision-making and a supportive, people-first approach.
### Benefits

- Clear pathways for learning and career progression.
- 25 days’ annual leave (rising to 26 after two years).
- Blue Light Card discounts.
- Employee assistance programme.
- Support with nationally recognised qualifications.
- Refer-a-friend bonus scheme.
- A welcoming, inclusive culture where your voice matters and your work has real impact.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Ahelpinghands%3A581914 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.