# Client Delivery Coordinator at Groupgti

> Hybrid · United Kingdom · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Agroupgti%3A552364 (read 2026-11-05).

## Facts (observed)

- Company: [Groupgti](https://alderhq.app/companies/groupgti)
- Location text: London, UK - Hybrid, Greater London
- Where it can be done from (inferred): Hybrid · United Kingdom (evidence: "Location: London, UK - Hybrid, Greater London")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://groupgti.pinpointhq.com/en/postings/c3a65fa9-0c19-4f40-8aec-925421dd67ff

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (London, n 1528): p25 £53k, median £60k, p75 £74k

## Description (the employer's text)

The role aim:

To work within the coordinator team in our Client Delivery Centre (CDC), achieving excellent feedback on our service to our clients.

### Responsibilities

An excellent candidate experience is successfully delivered.

- Support candidate sourcing via GTI and external databases
- Manage all candidate queries via phone, email, customer support desk
- Facilitate regular status updates to all candidates in the pipeline
- Manage and track candidate referrals for each client
- Deliver candidate briefing calls
- Deliver candidate feedback calls and campaign evaluations
- Facilitate any adjustments for candidates during the selection process
- Measure the delivery through campaign NPS scores
Client delivery Service Level Agreements are met.

- Manage and process all client and campaign activities within defined SLA timeframes
An outstanding client experience is delivered and maintained.

- Support client ad hoc requests
- Build knowledge and understanding of each client’s systems and processes
### Skills

- Strong teamworking skills – ability to work in a team, supporting a shared workload
- Able to manage changing priorities and ambiguity in your own workload
- Organised and able to manage multiple tasks and deadlines
- Excellent phone manner and written communication
- Excellent attention to detail
- Self-motivated and able to display initiative
- Computer literate: experience of using email, internet, and MS Office packages
- Previous experience in a customer facing environment would be preferable
### Benefits

- Permanent role – 37.5 hours per week. Monday to Friday 9am-5:30pm.
- 3-month probationary period.
Candidates applying for roles at GTI will be subject to background screening. You can find out more about our background screening and the recruitment of ex-offenders by reading our policies.

If you would like to speak to a member of our team to find out more information about this vacancy or you have any questions, please get in touch - recruitment@groupgti.com.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Agroupgti%3A552364 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.