# Customer Service Executive at Greenlightplanet

> Location unclear · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Agreenlightplanet%3A612493 (read 2026-11-08).

## Facts (observed)

- Company: [Greenlightplanet](https://alderhq.app/companies/greenlightplanet)
- Location text: Myanmar, Yangon
- Where it can be done from (inferred): Location unclear (evidence: "Location: Myanmar, Yangon")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://sunking.pinpointhq.com/en/postings/900356b5-7733-495d-8a26-097b9108131d

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

Location : Yangon, Myanmar

The Customer Service Executive will work closely with the sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively.

### Responsibilities

- Initiates and implements corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction is maintained
- Receive customer queries and ensure these are resolved promptly
- Proactively Listen to handle all queries efficiently while maintaining service quality and standards.
- Help minimise defaults by reaching out to customers with delayed payments.
- Proactively contact dormant customers directly to resolve any pending issues.
- Building and maintaining good customer relationships with regard to the diversity of the customer base.
- Report to the call centre team managers issues raised from customers that need immediate actions or resolutions from the management.
- Check customer satisfaction degree after a sale and increase customer retention. Gather and document information about the customer and the product via available applicable systems.
- Perform any other tasks or duties that may be assigned.
### Skills

- Hold a Bachelor's Degree/Diploma in Social Science Studies or similar
- Possess basic knowledge of Excel spreadsheets and data entry skills
- Have experience in assisting customers is a plus
- Are open to working in a flexible and creative work environment with fast-evolving operations
- Have the ability to multitask while working under tight deadlines with close attention to detail
- Have the ability to remain professional and courteous with customers at all times
- Have excellent verbal and written communication skills - both in English and Swahili
- Are able to work in shifts
### Benefits

- An opportunity to grow as a professional in a dynamic, fast-growing, high-impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Academy.

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Agreenlightplanet%3A612493 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.