Sun King Store Executive

Job Location: Across the country

About the role:

The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity.

Responsibilities

1. Inventory management

• Receive stock and keep track of inventory from the warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the-shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate it for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders

2. Reports

• Prepare daily on-hand stock report for stakeholders' use
• Report on daily issued out stock for replacement and or replenishment

3. Repairs

• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in-warranty returns

4. Store management

• Ensure the centre is well maintained and tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair workbench in line
• Observation of safety procedures to avert hazards at the workbench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Help Energy Officers and coordinate with the Call Center in resolving customer queries

Skills

• Have a Bachelor’s Degree or its equivalent from a recognized institution in any related field.
• Have at least a year of hands-on experience in a service centre
• Have effective communication and people skills
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have a strong customer focus
• Are a team player with high levels of flexibility
• Have proven report-writing experience
• Possess good problem-solving skills
• Are computer literate with working proficiency in MS Excel and MS Word

Benefits

• A platform for professional growth in a rapidly expanding, high-impact sector.
• Immerse in a collaborative culture energized by Sun King's employees who are collectively motivated by fostering a transformative, sustainable venture.
• A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
• Tailored learning pathways through the Sun King Academy to elevate your leadership and managerial capabilities.