Sun King Store Executive, Soweto

Job Location: Soweto, South Africa

Duration: 6 months

About the role:

The Sun King Shop Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity.

Responsibilities

1. Inventory management

- Receive stock and keep track of inventory from warehouse

- Manage and issue out stock as per FIFO standards

- Dispatch stocks as per requirement

- Maintain and update stock cards

- Keep and provide off-the -shelf sales details when needed

- Maintain an updated Goods Received and Goods Issued log online

- Perform daily cycle counts on stock

- Receive faulty stock from the field and consolidate for disposal

- Conduct monthly stock take

- Manage all spare parts inventory and re-orders

2. Reports

- Prepare daily on hand stock report for stakeholders use

- Report on daily issued out stock for replacement and or replenishment

3. Repairs

- Repairs and Spare Parts management

- Take custody of the repair tools and tool kits

- Perform basic check on the faulty units before replacement

- Conduct basic repair on the in warranty returns

4. Store management

- Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU

- Ensure neatness on the repair work bench in line

- Observation of safety procedures to avert hazards at the work bench

- Welcome walk-in customers and provide assistance as necessary

- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks

- Assist Energy Officers and coordinate with Call Center in resolving customer queries

Skills

• Have a Bachelors’ Degree or its equivalent from a recognized institution in any related field.
• Have at least 2 years’ hands on experience in inventory management and customer service.
• Have effective communication and people skills
• Have broad knowledge of the Sun King products
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have strong customer focus
• Are a team player with high levels of flexibility
• Have proven report-writing experience
• Possess good problem-solving skills
• Are a computer literate with working proficiency in MS Excel and MS Word

Benefits

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.