# Entry Level Field Service Engineer – Slough and Surrounding areas at Gloryglobal > Remote · United Kingdom · Junior · Software engineering · open. Source: https://alderhq.app/jobs/pinpoint%3Agloryglobal%3A551498 (read 2026-11-04). ## Facts (observed) - Company: [Gloryglobal](https://alderhq.app/companies/gloryglobal) - Location text: UK/Field based - Where it can be done from (inferred): Remote · United Kingdom (evidence: "Location: UK/Field based") - Posted: already open when tracking began; date unknown - First seen by alder: 2026-11-04 · last verified: 2026-11-04 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://gloryglobal.pinpointhq.com/en/postings/e1c63cf9-b5ee-4846-b8ea-088a3524ecbb ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (United Kingdom, n 15): p25 £45k, median £45k, p75 £45k ## Description (the employer's text) An excellent entry point into engineering If you’re early in your engineering career and motivated by problem-solving, technology, practical work, good attention to detail, and understanding the importance of job-related admin, this role offers a strong foundation and clear development opportunities. - Field service experience isn’t essential — however, we’re looking for some work experience in a customer-facing environment that can demonstrate reliability, punctuality, and adherence to scheduled working hours — we’re hiring for potential. - Not a 100% match? Apply anyway. If you’ve got the right attitude, we can help you build the rest. Field-based (home-start) \| Company Vehicle \| Full Training Provided \| Driving Licence Required. ### Working pattern - This is a field role, so start/finish times vary with customer needs and travel. - Core hours apply; however, because of the nature of the job, flexibility is required. Weekend rota & earning opportunity - This role includes participation in a weekend/bank holiday support rota with additional pay. - Potential of additional earnings through Weekend and Bank Holiday Rota participation. - Opportunities to earn more by taking on additional weekend cover when available. - Plus potential bonus and salary progression, subject to performance and business results. Long-term career progression Progression opportunities exist for the right person, including: - Technical progression (advanced diagnostics, product expertise, specialist support). - Leadership/management progression (coaching, planning, field leadership). ### Responsibilities What you’ll do - Start your day from home, head to customer sites, and manage jobs through our field service system. - Meet the customer, understand the issue, and keep them updated as you resolve the problem. - Use a Windows laptop to review system logs, run checks, and record your work. - Carry out basic connectivity and setup tasks (LAN connections, IP settings, accessing device interfaces). We teach this step-by-step. - Complete preventative maintenance (cleaning, checks, basic adjustments) and replace modules/parts when needed. - Test the equipment and clearly document what you’ve done before leaving. - Use quieter time for structured learning and training modules. Service levels & priority work - You’ll work to agreed service levels (SLAs) that help keep customer sites running. - Most work is planned maintenance and scheduled visits. - When a site has a time-critical issue, you’ll prioritise it with support from scheduling and technical teams. - Our aim is always a first-time fix and minimal disruption for the customer. Training & support - Structured onboarding and shadowing. - Product training and access to learning modules/Academy development. - Ongoing support from schedulers, technical support, and field leadership ### Skills Essential: - Full UK driving licence. - Interest and understanding of engineering/technology (college course, projects, hobbies or practical experience). - Comfortable using a Windows laptop and learning new software. - Some experience of a workplace environment (e.g., part-time job, placement, internship, volunteering or similar) that shows you can be reliable, punctual and customer focused. - A professional, customer-friendly approach — you represent GLORY on site. Preferred: - Some basic networking knowledge (e.g., using Ethernet/LAN, understanding IP addresses, simple connectivity checks). - Networking self-check (preferred): If you’ve ever set a static IP, logged into a router, or fixed a “no internet” problem at home, not just followed the steps but understand the logic behind them — you’ll fit right in. - Great fit backgrounds, (examples): college leavers from engineering/IT/technical courses; PC builders; retail/hospitality/customer service roles; practical hobbyists (vehicles/bikes, electronics, DIY repairs, Arduino/Raspberry Pi). ### Benefits - 25 days' holiday a year plus bank holidays with the opportunity to buy up to five additional days - Company Car - Competitive company pension scheme - Ongoing training and development - Private medical insurance for all employees (enhanced membership can be purchased for other family members) - Dental insurance for all employees - Life assurance - Income protection scheme - Employee assistance programme - Employee Wellbeing events and Mental Health First Aiders - Employee My Benefits portal offering extensive retail discount --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Agloryglobal%3A551498 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.