We're looking for an experienced IT Manager to lead the day-to-day operation, support, and continual improvement of our internal IT environment. You'll be responsible for ensuring our people have reliable, secure, and efficient technology to do their best work, overseeing everything from end-user support and device management through to networks, core business applications, and security controls. This is a hands-on role for someone who's comfortable rolling up their sleeves to resolve issues, while also setting standards, processes, and policies that scale.
Responsibilities
Own the day-to-day operation of our IT estate, ensuring systems, networks, and devices are available, secure, and performing well. Provide leadership and escalation support for the IT helpdesk. Manage the lifecycle of end-user devices. Administer core business applications. Maintain and improve our network infrastructure. Lead on IT security and compliance activities. Plan and deliver IT projects. Manage relationships with IT vendors and service providers.
Skills
Proven experience in an IT Manager or senior IT role. Strong hands-on knowledge of end-user computing (Windows/macOS) and common business applications. Good understanding of networking fundamentals (TCP/IP, VLANs, firewalls, VPNs, Wi-Fi). Solid grasp of IT security best practices. Experience managing an IT helpdesk function. Excellent communication and stakeholder management skills.
Benefits
Competitive salary dependent on experience. Hybrid working flexibility. Generous holiday allowance plus public holidays. Company pension scheme with matched contributions. Private health insurance. Ongoing learning and development support.