# EL/PL File Handler at Davies

> Hybrid · United Kingdom · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Adavies%3A503116 (read 2026-11-08).

## Facts (observed)

- Company: [Davies](https://alderhq.app/companies/davies)
- Location text: Liverpool, United Kingdom
- Where it can be done from (inferred): Hybrid · United Kingdom (evidence: "Location: Liverpool, United Kingdom")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://davies.pinpointhq.com/en/postings/e962788b-1da7-48c8-b041-4a14267b3a79

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (United Kingdom, n 2355): p25 £35k, median £53k, p75 £68k

## Description (the employer's text)

The claims handler CH4 will be responsible for managing a caseload of Public / Employers Liability claims between the value of £30,000 - £50,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

### Responsibilities

• To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims

• Maintain accurate data on relevant case management system

• Comply with set client SLA’s

• Ensure quality service standards and productivity levels are maintained to a high standard

• Allocate new claims and set strategies

• Carry out supervisory tasks appropriate to level

• Assist with training and mentoring team members

• Undertake appropriate additional tasks provided by the Team Leader

• Attend Client review meetings and assist with client project work where applicable

• Build and maintain excellent relationships with Clients

### Skills

• Minimum 5 years claims handling experience

• Experience dealing with quantum up to £50k

• Significant experience dealing with complex liability and quantum issues

• Excellent attention to detail

• Strong communication and negotiation skills

• Effectively prioritises workload

• Experience providing training or mentoring and supervising

• Strong Client relationship skills

### Benefits

- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme\*
- Tech Scheme\*
- Season Ticket Loan\*
- Gym Flex\*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
\*after successfully completing probation

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Adavies%3A503116 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
