# Primary Care Scheduler at Compasshealthnetwork > Onsite · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Acompasshealthnetwork%3A618722 (read 2026-11-12). ## Facts (observed) - Company: [Compasshealthnetwork](https://alderhq.app/companies/compasshealthnetwork) - Location text: Columbia-West Blvd (Admin), Missouri - Where it can be done from (inferred): Onsite · United States (evidence: "Location: Columbia-West Blvd (Admin), Missouri") - Posted: 2026-11-12 (0 days ago) - First seen by alder: 2026-11-12 · last verified: 2026-11-12 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://compasshealthnetwork.pinpointhq.com/en/postings/5e704b5a-6af1-4b55-b87a-330772763d63 ## Pay and sponsorship - Posted pay: $38k–$38k per year (from the listing's pay field) ## Description (the employer's text) Fast-paced phones, meaningful conversations, and making a difference daily—step into a vital role as a Primary Care Scheduler Schedule: Monday - Friday, 40 hours weekly. As a Primary Care Scheduler, you’ll play a vital role in supporting our clients' access to quality primary care services. As the first voice many of our clients hear, you’ll help create a welcoming experience—ensuring appointments are scheduled accurately across several locations, client information is up to date, and communication flows seamlessly between clinical and administrative teams--all while delivering exceptional customer service. This is a great opportunity for someone who is highly organized, comfortable in a fast-paced environment, and passionate about helping others access essential healthcare. Your attention to detail and communication skills will help patients feel supported and confident in their care journey. ### Responsibilities - Manage high volume incoming calls to schedule, reschedule, or coordinate new patient appointments - Schedule for multiple primary care providers across various locations - Return voicemail messages promptly—within 15 minutes or by end of business day - Verify and update patient information including contact details, insurance, and registration status - Inform patients of required items for their visit (ID, insurance cards, co-pays, medications, immunization records, paperwork) - Ensure parents or legal guardians are present for required appointments - Assist with triaging appointment urgency in collaboration with nurses or providers - Schedule interpreter services as needed and notify appropriate staff - Run insurance eligibility checks and enter relevant data into the EHR - Follow up with patients who missed their appointment to assist with rescheduling - Monitor appointment schedules for accuracy and backfill cancellations when possible - Manage appointment communications through Phreesia software - Maintain up-to-date knowledge of provider schedules and clinic processes - Collaborate with front desk and clinic staff to ensure a seamless patient experience - Attend team meetings and maintain professionalism in all interactions - Maintain strict confidentiality and adhere to all HIPAA regulations ### Skills • High School/GED preferred Work Experience / Training / Additional Requirements: • Experience with multi-line phone systems preferred • Medical office experience preferred but not required • May require travel for initial training You’ll Be A Great Fit for This Role if You: - Enjoy creating a welcoming, organized experience for patients - Communicate clearly and with empathy, especially over the phone - Are skilled at juggling multiple systems and screens - Take initiative and thrive in a detail-oriented, fast-moving environment - Value being part of a collaborative, mission-driven team - Understand the importance of confidentiality and patient privacy --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Acompasshealthnetwork%3A618722 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.