# Customer Relations Specialist at Compasshealthnetwork

> Onsite · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Acompasshealthnetwork%3A615500 (read 2026-11-06).

## Facts (observed)

- Company: [Compasshealthnetwork](https://alderhq.app/companies/compasshealthnetwork)
- Location text: Butler - Dakota Street, Missouri
- Where it can be done from (inferred): Onsite · United States (evidence: "Location: Butler - Dakota Street, Missouri")
- Posted: 2026-11-06 (0 days ago)
- First seen by alder: 2026-11-06 · last verified: 2026-11-06
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://compasshealthnetwork.pinpointhq.com/en/postings/870ae530-8525-4ba9-afcb-8b99132c0e28

## Pay and sponsorship

- Posted pay: $38k–$38k per year (from the listing's pay field)

## Description (the employer's text)

Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller.

Schedule: Monday- Thursday. M- W 7:30 AM- 6:00 PM. Thurs 7:45 AM- 6:15 PM

Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.

As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently.

This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.

### Responsibilities

- Greet patients and provide excellent customer service at every visit
- Manage appointment check-in/check-out, including verifying insurance and demographics
- Collect co-pays and complete necessary paperwork
- Answer phones, direct messages, and assist with scheduling
- Keep the front office and waiting areas organized and welcoming
- Enter data accurately into electronic health records (EHR)
- Travel to nearby clinic locations as needed
- Maintain strict patient confidentiality and follow HIPAA guidelines
### Skills

- High School/GED preferred
- At least one year experience in customer service required
- A valid driver's license and agency established minimum automobile coverage required
### This Role Is a Great Match for Someone Who

- Possesses strong communication and organizational skills
- Is comfortable in a high-traffic, patient-facing role
- Is detail-oriented with basic computer and data entry skills
- Willing to travel locally between clinic sites if needed

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Acompasshealthnetwork%3A615500 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.