Health Information Management Specialist

Keep Information Flowing and Care Connected as a Health Information Management Specialist

Behind every great healthcare team is a system of accurate, timely, and secure information. As a Health Information Management Specialist, you’ll help ensure that medical records are processed with precision and confidentiality—supporting care teams, protecting patient privacy, and helping keep our organization running smoothly. This is a key administrative role for someone who values details, deadlines, and the importance of health data.

This is a great opportunity for someone who:

Thrives in a structured, detail-oriented environment, has strong organizational skills, and wants to play a vital role in maintaining the integrity of patient health information in a mission-driven behavioral healthcare setting.

Responsibilities

Key Responsibilities:

• Receive and process medical record requests in compliance with HIPAA
• Log, prepare, and send records via mail, email, or fax with accuracy and professionalism
• Prepare invoices for billed record requests and monitor timelines for release
• Scan and upload documents into the EHR and audit scanned files for quality
• Support medical records audits, chart conversions, and purging projects
• Provide excellent customer service via phone and email regarding health records

Additional responsibilities for Royal Oaks location:

• Audit discharged patient records for completeness
• Perform quality checks to ensure all scanned materials are in the EHR system

Skills

High School/GED preferred

WORK EXPERIENCE

• Experience in a healthcare or clerical/records role preferred
• Strong attention to detail and ability to manage multiple priorities
• Proficient in maintaining confidentiality and working with sensitive information
• Comfortable with technology, document scanning, and electronic record systems

You’ll Be A Great Fit for This Role if You:

• Are highly organized and dependable with a sharp eye for detail
• Enjoy working behind the scenes to support excellent patient care
• Understand and respect the importance of confidentiality and HIPAA compliance
• Are comfortable working with electronic records and clerical systems
• Want a role that blends independent work with mission-driven impact