Team Planning Scheduler at Butlins

The specialist role of the Team Planning Scheduler is to support our Resort Teams by accurately forecasting, reporting, analysing and rostering our team including with, ultimately ensuring we deliver the right team in the place at the right time.

This role will play a pivotal role in short and long term planning.

KPI's

Labour cost vs. budget

Overtime costs

Forecast vs actual hours

Compliance with working time directive

Efficiency improvements

GENERAL DUTIES & KEY ACCOUNTABILITIES

Produce accurate weekly rotas and forecasted demand

Align staffing levels with sales forecast

Monitor and adjust schedules in response to absence, demand changes and business needs

Ensure fair and consistent and allocation of hours

Ensure schedules comply with working time directive

Identify risks to budget

Maintain accurate workforce within scheduling systems

Maintain accurate records of absence, holidays and shift changes

Communicate rota changes effectively

KEY KNOWLEDGE/ EXPERIENCE & QUALIFICATION REQUIREMENTS

Experience in rota planning or workforce scheduling

Strong numerical and analytical skills

Proficient in excel and workforce management systems

Good understanding of labour cost control

Strong organisational skills

Experience in hospitality, retail or leisure would be desirable.

Responsibilities

For this specialist role, you should have previous experience in team planning and forecasting, it is desirable if you have experience with volume rostering and with a strong knowledge of the SAM platform. You will be working with lots of Leaders across many departments, therefore able to build, develop and enhance current working relationships with all Leaders of the business. You should enjoy taking ownership of challenges and competing tasks, with an eye for accurate detail and be a driver of change with a lean thinking mindset.

You should have the ability to plan, manage and execute effective rosters, be well organised, understand designated budgets to work within a financial framework and a structured environment.