# Burger King Manager at Butlins > Location unclear · Manager · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Abutlins%3A572076 (read 2026-11-08). ## Facts (observed) - Company: [Butlins](https://alderhq.app/companies/butlins) - Location text: Skegness, Lincolnshire - Where it can be done from (inferred): Location unclear (evidence: "Location: Skegness, Lincolnshire") - Posted: already open when tracking began; date unknown - First seen by alder: 2026-11-04 · last verified: 2026-11-07 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://jobs.butlins.com/en/postings/1a71024d-124a-4df8-8fbd-db67a71b2fea ## Pay and sponsorship - Posted pay: not posted ## Description (the employer's text) The restaurants & QSR Manager leads all day-to-day operations of a retail trade venue, driving exceptional guest experiences, tight control of commercial performance, and the development of a highly engaged, service led team. You will: · Deliver a brilliantly executed guest experience through fast, safe, friendly service and consistent product quality. · Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales through product mix, upselling, and activation. · Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance. · Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments. ### Responsibilities Guest Experience & Service Leadership - Own the full guest experience within the Restaurant or QSR venue, ensuring speed, quality and friendliness of service during all trade patterns. - Actively manage guest flow to reduce queue times and maintain a lively, well organised environment. - Ensure consistency of product delivery across all categories - Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible. - Be highly visible during peak trading to support, coach, and solve issues in real time. Commercial, Stock & Business Performance - Full accountability for stock results, including: - stock yield performance - line checks - waste reduction - stock rotation & product care - cash variances - Use stock reports to identify patterns, risks or opportunities and implement action plans to improve yields and reduce loss. - Contribute ideas to increase sales: premiumisation, product placement, seasonal activation, and upsell training. - Working with the productivity team, support in the delivery of labour plans aligned to forecasted demand, improving productivity without compromising service. - Complete rotas in SAM 3 weeks ahead and ensure accuracy in payroll closing. - Drive the profitability of the venue through margins, SPH, ATV, and effective promotions. Team Leadership, Culture & Development - Create clear, measurable objectives for Assistant Managers that drive performance in revenue generation, queue management, profit protection, compliance, Guest experience, and team experience. - Lead and develop a positive, high-performing team through coaching, recognition, and hands-on guidance. - Ensure all team members are fully trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing (Challenge 25, refusals, licensing obligations). - Conduct meaningful 1:1s, PDPs, performance reviews and use real time feedback to support development. - Role-model Butlin’s Values and Leadership Behaviours at all times. - Build a multiskilled team capable of flexing across the resort to meet guest volume and business need. - Actively improve team retention through recognition, support, development opportunities and open communication. Operational Excellence, Safety & Compliance - Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing. - Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene. - Maintain full audit readiness across: - bar cleanliness and organisation - food safety - H&S and COSHH - security, cash handling and stock holding - brand standards - Lead venue opening/closing routines and complete daily operational checks. - Escalate risks appropriately and own corrective actions. Cross Resort Collaboration & Leadership - Build strong relationships with leadership teams and peers across all resorts to share ideas and improve performance. - Support other venues and departments when operational needs shift Championing Butlin’s Team member plus modelling optimisation labour alongside other resort leaders. ### Skills · Demonstrable leadership experience within a high volume hospitality environment. · Strong understanding of F&B, stock controls and food quality standards · Proven commercial acumen with experience delivering stock yield targets and improving financial performance. · Experience working with multiskilled teams in fast paced, high volume operations. · Strong coaching ability, able to upskill teams in service, product knowledge, and operational excellence. · Skilled in rota planning, forecasting and managing labour to demand. · Confident communicator who can influence, motivate, and adapt quickly to changing needs. · Strong problem solver with the ability to stay calm and lead during pressured trading periods. · Demonstratable experience of leading teams to success, this includes proficiency in: o Managing performance. o Coaching team. o Delivering team training. o Setting standards and role modelling this behaviour. o Problem solving o Providing feedback. o Communicate business goals and objectives and support team to achieve these targets. Able to manage multiple priorities and can adapt quickly to changing requirements. ### Benefits · Guest NPS (overall, speed of service, quality of serve) · eNPS & team engagement · Stock yield %, stock loss, line variances, waste & compliance · Revenue growth, SPH, Bserve volumes & category sales mix · P&L delivery vs. budget · RPRPRT – Right People, Right Place, Right Time · Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Abutlins%3A572076 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.