# Buffets Assistant Manager at Butlins

> Location unclear · Manager · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Abutlins%3A484186 (read 2026-11-08).

## Facts (observed)

- Company: [Butlins](https://alderhq.app/companies/butlins)
- Location text: Minehead, Somerset
- Where it can be done from (inferred): Location unclear (evidence: "Location: Minehead, Somerset")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.butlins.com/en/postings/57352d46-3786-4025-81a6-2ca30b022216

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

To support the day-to-day management of a high-volume resort food court in the dining section, ensuring safe, efficient and high-quality service across multiple outlets.

The Buffets Assistant Manager helps lead teams, maintain standards, control costs and deliver a positive guest dining experience in line with brand and operational expectations

### Responsibilities

- Guest satisfaction scores
- Service speed and efficiency
- Food safety audit results
- Labour cost vs budget
- Team retention and engagement
- Stock and waste control
- Cleanliness and presentation standards
### Skills

Operational Management

- Support daily operation of the food court and all outlets within it.
- Ensure service areas are fully prepared and staffed for trading periods.
- Monitor service flow and step in to resolve operational issues.
- Maintain high standards of cleanliness, presentation and food safety.
- Support peak service periods and high guest volumes.
- Assist with queue management and guest flow to enhance experience.
- Coordinate with kitchen and outlet teams to ensure smooth service.
Team Leadership

- Supervise and support supervisors and team members on shift.
- Lead shift briefings and ensure clear communication.
- Support rota planning aligned to demand and budget.
- Coach team members to deliver excellent service and efficiency.
- Support recruitment, onboarding and training.
- Address day-to-day people issues and escalate where appropriate.
- Promote a positive, inclusive and safety-first culture.
Guest Experience

- Ensure a welcoming and efficient service for all guests.
- Handle guest queries and complaints professionally.
- Support improvements based on guest feedback.
- Maintain accessible and family-friendly service standards.
- Be visible and proactive on the floor during service.
Financial & Stock Control

- Support labour cost control and efficient staffing.
- Assist with stock ordering, control and rotation.
- Monitor waste and support cost-saving initiatives.
- Ensure accurate cash handling and compliance.
- Support delivery of promotions and upselling opportunities.
Health, Safety & Compliance

- Ensure compliance with food safety and hygiene standards.
- Support allergen and dietary requirement processes.
- Ensure safe systems of work are followed.
- Support audits and inspections.
- Maintain accurate records and checks.
- Ensure all team members hold required training and certifications.
Collaboration

- Work closely with other F&B venues, kitchens and operations teams.
- Support resort-wide events and peak periods.
- Liaise with cleaning, maintenance and supply teams.
- Deputise for the Food Court Manager when required.
### Benefits

Essential

- Experience in a high-volume food service environment
- Supervisory or team leadership experience
- Strong organisational and communication skills
- Understanding of food safety and hygiene standards
- Ability to work in a fast-paced environment
- Good problem-solving skills
- Flexible to work shifts including evenings and weekends
Desirable

- Experience in holiday parks or resorts
- Food safety qualification (Level 2/3)
- Personal licence (where applicable)
- Experience managing rotas and staffing levels
- Cash handling and stock control experience

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Abutlins%3A484186 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.