Job Description

Post Title: Assessment Officer

School/ Department: Academic Unit / Student Records and Assessment

Line Manager: Lead Assessment Officer

Salary Grade: Grade 5, £30,869 per annum

Location: On-site, Canary Wharf, London

Job Purpose

The Assessment Officer is responsible for coordinating assessment processes across the campus, working closely with Academic and Professional Services teams to ensure assessments are administered in line with Bath Spa University (BSU) Assessment and Feedback Policies. The postholder acts as the key liaison between the Canary Wharf Assessment Department, Module Leaders, Programme Leads, Link Tutors, and the BSU Newton Park Assessment Team. The role ensures the accurate scheduling, preparation, marking, moderation, and reporting of assessments, supporting academic integrity, quality assurance, and an excellent student experience.

Responsibilities

• Coordinate all assessment procedures for the campus in accordance with BSU Assessment and Feedback Policy and regulatory timelines.

• Take the lead on administrative duties associated with students studying at Bath Spa University’s London CW campus; this includes the planning, preparation, implementation and delivery of all processes relating to Central Assessment Boards and results publication. This will include analysing assessment board papers, advising program leaders/coordinator on protocols and procedures, agreeing assessment board schedules, attending the assessment boards, taking minutes and advising the board on specific student records where required

• Liaise with Module Leaders (MLs) and Programme Leads (PLs) to confirm assessment deadlines and maintain accurate records of assessment schedules.

• Allocate markers for submissions and maintain accurate tracking of marking progress.

• Allocate internal moderators and record moderation details; maintain moderation logs for quality assurance.

• Facilitate the exchange of moderation documentation between Link Tutors, Programme Leads, and Moderators.

• Escalate inconsistencies or concerns in marking or moderation to Academic Managers and relevant stakeholders.

• Facilitate assessment calibration meetings with Module leaders and Lecturers to support consistency and academic standards.

• Oversee marking and moderation timelines and follow up with relevant staff to ensure deadlines are met.

• Maintain comprehensive grade sheets and mark storage systems in line with data accuracy expectations.

• Support the management of the Contribution Load Model (CLM) for marking-related activities and assist the Assessment Lead with marking and moderation payment processes for lecturers.

• Coordinate Internal Moderation and External Moderation processes, ensuring compliance with BSU requirements and timely submission of outputs.

• Liaise with Link Tutors to support External Moderation and ensure responses/actions are completed and documented.

• Support the organisation and conduct of examinations on campus in line with institutional assessment procedures.

• Support mark extraction and data preparation prior to Boards.

• Actively participate in pre-Boards to support confirmation of module marks.

• Coordinate with the Assessment Team, Programme Teams, and Link Tutors on scheduling and delivery of Module Assessment Boards (MABs) and Progression & Award Boards (PABs).

• Collate Academic Misconduct cases and pass it to Programme Leads and Case workers.

• Work with the BSU Assessment Team and Caseworkers on student appeals, academic misconduct, and related processes in line with institutional procedures.

• Maintain secure, accurate, and up-to-date assessment records, moderation logs, marking trackers, and Board documentation.

• Ensure confidentiality, data protection, and GDPR compliance in all assessment handling.

• Ensure assessment operations are audit-ready and meet BSU quality assurance standards.

• Act as the coordination link between Canary Wharf Assessment Department and BSU Newton Park Assessment Team.

• Work collaboratively with Academic Managers, Programme Leads, Link Tutors, Student Success, Registry, and other Professional Services teams.

• Provide reports and assessment data to internal and external stakeholders as required.

• Support continuous improvement of assessment processes and contribute to quality enhancement activities.

• Undertake additional duties commensurate with the role to meet operational needs.

• Take a lead in proactively and collaboratively working with team members to identify opportunities for service update to enhance and streamline processes, ensuring these remain fit for purpose.

• Assist and support other responsibilities and duties within the Assessments team, including working closely with wider Student and Registry

• Services team, as and when required (for example, to cover staff absences and to assist during key University calendar events).

• Respond to My Services queries/calls assigned to the Assessment Department, liaising with the Student Support Team to ensure accurate and timely responses.

• Any other duties appropriate to the grade and scope of the post

Skills

Qualifications and Experience

Essential

• Educated to degree level or equivalent

• Experience in assessment administration, quality assurance, or academic operations within a university or higher education provider

• Experience working with academic staff and professional services

• Experience handling confidential data with accuracy and discretion

Desirable

• Holds a Masters degree

• Experience supporting Boards, Moderation, or Academic Misconduct processes

• Experience in UK Higher Education sector quality frameworks and policies

• Experience of working with VLEs, assessment platforms, or student record systems (e.g. ULTRA, My Services, Evision)

Skills and Knowledge

Essential

• Strong organisational and administrative skills

• Excellent attention to detail with high accuracy in data handling

• Understanding of assessment, moderation, and academic integrity processes

• Ability to prioritise and manage multiple deadlines

• Strong communication and stakeholder management skills

• Competent IT skills, including spreadsheets, document management systems and Microsoft Office suites

Desirable

• Knowledge of UK HE assessment regulations and QA processes

Personal Qualities

Essential

• Professionalism, discretion, and confidentiality

• Ability to work collaboratively across teams and departments

• Proactive approach with initiative and problem-solving mindset

• Commitment to maintaining academic standards and student experience

Special Conditions

• May be required to work occasional evenings and weekends during peak assessment periods or Boards.