# Desk Assistant - Dolphin Cove at Americancampus

> Onsite · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Aamericancampus%3A602012 (read 2026-11-10).

## Facts (observed)

- Company: [Americancampus](https://alderhq.app/companies/americancampus)
- Location text: Dolphin Cove - Staten Island, NY, New York
- Where it can be done from (inferred): Onsite · United States (evidence: "Location: Dolphin Cove - Staten Island, NY, New York")
- Posted: 2026-11-09 (0 days ago)
- First seen by alder: 2026-11-09 · last verified: 2026-11-09
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://careers.americancampus.com/en/postings/c7a47dac-1673-444f-a829-b6965c2a1468

## Pay and sponsorship

- Posted pay: $36k–$36k per year (from the listing's pay field)
- Market band for similar posted roles (New York, n 2353): p25 $75k, median $120k, p75 $175k

## Description (the employer's text)

The Desk Assistant is a representative of the staff, serving an important role in developing a sense of community. The desk assistant is responsible for three areas of accountability. These areas are the keys to the orderly operation of the front desk.

Essential Duties and Responsibilities (other duties may be assigned):

MAINTAIN COMMUNITY STANDARDS AND SAFETY

- Assist in identifying and reporting maintenance and safety problems.
- Assist in managing fire and other emergency situations, always notifying professional staff first if time permits.
- Know the location of the nearest fire extinguisher, and be familiar with the operation of the fire alarm panel and of fire safety equipment.
- Assist in security checks of the property while on duty.
- Know emergency telephone numbers.
- Assist in the supervision of student conduct and noise levels throughout the Community (i.e. periodic checks of front fire lane and other areas as assigned), and the notification of the On-Call PA's for other issues.
- Assist in the communication and interpretation of policies and regulations.
- Assist in maintaining established quiet hours.
ASSIST STUDENTS: PROVIDE CUSTOMER SERVICE

- Assist in the welcoming and orientation of new residents (i.e. helping in the location of rooms and available facilities, etc.)
- Assist in providing information on campus services and agencies.
- Ensure that proper procedures are adhered to in the issuance and return of equipment.
- Assists guests in contacting the resident they are visiting and ensuring their compliance with procedures regarding visitors.
PERFORM ADMINISTRATIVE TASKS

- Assist the professional staff during check-in and check-out.
- Maintain all administrative logs as designated by the professional staff.
- Perform other tasks as assigned by the management staff.
- Maintain punctuality to assigned shifts.
### Responsibilities

- Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
- The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
- Serve as an American Campus representative and liaison in all interactions.
- Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.
### Skills

- A High School diploma or equivalent and related experience.
- Customer service experience.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Aamericancampus%3A602012 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.