Receptionist

Introducing TechPoint

At TechPoint we provide industry leading products, solutions and services. TechPoint comprises 3 value streams: Supply Chain Solutions, Manufacturing Solutions and Specialist Components – our five 'Centres of Excellence' across South and East of Anglia.

The Role

Responsibilities

Front of House:

• Greet visitors, clients, and employees in a professional, courteous, and friendly manner.
• Answer, screen, and direct incoming calls efficiently.
• Handle enquiries and direct them to the appropriate department.
• Maintain the reception area, ensuring it is always tidy, welcoming, and well-stocked with necessary materials.
• Coordinate and manage meeting room bookings, ensuring all facilities are set up according to the needs of the meetings.
• Ensure the security protocols are followed by all visitors.
• Monitor &maintain site security, monitoring perimeter CCTV. Liaise with assigned outsourced security provider, to support incident logging and allowing access to any retained CCTV footage as required.
• Manage office and marketing supplies, ensuring stock levels are maintained, and orders are placed as needed.
• Coordinate office maintenance, including liaising with facilities, H&S, vendors and service providers.
• Oversee the cleanliness and organisation of common office spaces.
• Manage incoming and outgoing mail and packages.
• Organise travel arrangements and accommodations for staff and guests.
• Ensure the office environment is well-equipped and conducive to a productive work environment.
• Assist with tasks such as onboarding new employees and organising team events.
• Provide comprehensive administrative support to senior management, including scheduling and managing calendars, appointments, and meetings.
• Organise travel itineraries, hotel accommodations, and other logistics for business trips.
• Maintain confidential information and handle sensitive documents with discretion.

About you

• Proven experience as a front-of-house receptionist, office manager, or personal assistant (or similar roles).
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills, with the ability to work well with colleagues, clients, and visitors.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Exceptional time management skills and the ability toprioritisetasks effectively.
• Ability to handle confidential information with discretion.
• Strong problem-solving skills and ability to work independently.
• Familiarity with event coordination and office health & safety practices.
• A proactive attitude and the ability to anticipate the needs of the team and executives.
• SIA license will be arranged.

Why us?

• 25 days holiday plus Christmas shutdown
• Your birthday as an additional day off
• Private Healthcare
• Health cash plan
• Company sick pay
• Bonus Scheme
• Life insurance of 4 x your annual salary
• Up to 5% employers pension contribution salary sacrifice
• Option to buy up to 4 days of holiday
• Enhanced Parental leave pay
• Cycle to work scheme
• Home and Tech salary sacrifice scheme
• EV car scheme