Your mission

Servus and hallo beiuns here at Sungrow! As our Technical Sales Engineer – EU Distribution, you will support the successful deployment and operation of Sungrow residential and C&I solutions across European markets, with a particular focus on third-party EMS/VPP integrations and product whitelisting and accreditation.

You will work closely with European customers and partners as well as our technical teams in China, helping to solve complex integration issues and ensuring that Sungrow products meet the requirements needed to be successfully deployed across European markets.

Your main responsibilities will include:

Take ownership of technical troubleshooting for Sungrow residential and C&I systems integrated with third-party EMS, VPP and software platforms.

Analyze integration issues involving Modbus communication, APIs, cloud-to-cloud APIs, communication architecture, device control and system configuration.

Work directly with customers, EMS/VPP partners and internal technical teams to reproduce, analyze and resolve integration problems.

Coordinate complex troubleshooting cases with Sungrow HQ Product, R&D and Solution teams in China, providing clear technical information and following issues through to resolution.

Support the creation and improvement of troubleshooting procedures, integration guidelines, FAQs and technical knowledge based on lessons learned from real cases.

Take ownership of product whitelisting, registration and accreditation activities required for Sungrow residential and C&I products across European markets, including processes such as ZEREZ in Germany.

Collect, prepare and maintain the technical documentation, certificates and product information required for registrations and accreditation processes.

Coordinate with HQ and EU stakeholders to obtain missing technical information and ensure registration activities are completed and kept up to date.

Identify recurring integration, product or market-readiness issues and provide structured feedback to the relevant HQ teams.

Support the wider EU Distribution team on technical product-readiness topics when required.

Your profile

Bachelor's or Master's degree in Electrical Engineering, Automation, Computer Engineering, Renewable Energy, Energy Engineering, or another relevant technical field.
Good understanding of PV systems, battery energy storage systems and energy management systems.
Demonstrated technical understanding of Modbus TCP/RTU and industrial communication concepts.
Demonstrated understanding of APIs and cloud-to-cloud API integrations, with the ability to understand how different software platforms communicate with and control energy devices.
Strong troubleshooting mindset and ability to systematically analyze communication, configuration and integration problems.
Comfortable reading technical documentation, communication protocols, system architectures and technical specifications.
Ability to clearly document technical problems and communicate them to customers, partners and engineering teams.
Structured and detail-oriented working style, with the ability to manage technical registration and accreditation activities across multiple European markets.
Professional working proficiency in Chinese and English is required, as the position will regularly coordinate technical troubleshooting and product topics directly with teams in China.
German is a strong plus, particularly for supporting German market requirements, documentation and accreditation activities.
Additional European languages are an advantage.
Proactive, hands-on and comfortable working in an international and cross-cultural environment.