# Service Operation Specialist - Germany at Sungrow Emea

> Germany · Unspecified · Other · open. Source: https://alderhq.app/jobs/personio%3Asungrow-emea%3A2867159 (read 2026-11-13).

## Facts (observed)

- Company: [Sungrow Emea](https://alderhq.app/companies/sungrow-emea)
- Location text: Germany - Munich
- Where it can be done from (inferred): Germany (evidence: "Location: Germany - Munich")
- Posted: 2026-10-29 (15 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-13
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://sungrow-emea.jobs.personio.de/job/2867159

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Munich, n 90): p25 €48k, median €55k, p75 €81k

## Description (the employer's text)

### Your mission

In a little more detail, this is what you will do in your day-to-day job:

- Coordinate daily service operations, including service requests, contracts, work orders, customer cases, and related administrative processes.
- Collect, analyze, and visualize regional service operations data, developing reports and dashboards to monitor trends, identify abnormalities, and track the impact of improvement measures.
- Identify operational issues, performance gaps, and process bottlenecks through data analysis, and proactively develop and implement process improvements to enhance operational efficiency and performance.
- Communicate and coordinate with different teams across Europe to investigate issues, align on solutions, and drive effective problem resolution and improvement actions.
- Continuously review and optimize operational workflows, streamline processes, and follow up on improvement initiatives to achieve measurable improvements in operational performance.
- Maintain accurate service records and documentation, support project-to-service handovers, and ensure data accuracy and consistency.
### Your profile

- Degree in Business Administration, Operations Management, Engineering, Data Analytics, or a related field.
- Initial experience in service operations, data analysis, project coordination, or related fields is preferred.
- Strong analytical skills and proficiency in Excel for data analysis and reporting; experience with Power BI or other data visualization tools is a plus.
- Excellent communication, coordination, and organizational skills, with the ability to work effectively across teams in an international environment.
- Proactive and solution-oriented mindset, with strong problem-solving skills and a focus on process optimization and continuous improvement.
- Chinese at native level; English at C1 level; German and additional European languages are considered an advantage.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/personio%3Asungrow-emea%3A2867159 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.