# Service Operations Specialist - Europe at Sungrow Emea

> Romania · Unspecified · Other · open. Source: https://alderhq.app/jobs/personio%3Asungrow-emea%3A2780844 (read 2026-11-13).

## Facts (observed)

- Company: [Sungrow Emea](https://alderhq.app/companies/sungrow-emea)
- Location text: Romania - Bucharest; Romania - Ploiesti
- Where it can be done from (inferred): Romania (evidence: "Location: Romania - Bucharest; Romania - Ploiesti")
- Posted: 2026-09-03 (71 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-13
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://sungrow-emea.jobs.personio.de/job/2780844

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

### Your mission

Keep in mind this is a 2-year limited opportunity with possible extension.

- Coordinate operational activities related to service requests, contracts, work orders, and customer cases.
- Maintain accurate service data in relevant systems and support timely updates across internal stakeholders.
- Track service milestones, contract dates, invoicing triggers, and documentation requirements.
- Prepare operational reports and identify data trends, delays, recurring issues, and improvement opportunities.
- Support the handover of projects into service and help maintain complete project and service archives.
- Collaborate with Service Managers, Field Service, Remote O&M, Finance, Logistics, and Sales teams across Europe.
### Your profile

- Degree or professional qualification in Business Administration, Operations, Supply Chain, Engineering, or a related field.
- Initial experience in service operations, customer service, project coordination, logistics, or contract administration.
- Strong organizational skills and a structured approach to managing multiple priorities.
- Confidence using MS Office, especially Excel, with experience in CRM, ERP, or ticketing systems as a plus.
- Strong communication skills and a collaborative mindset in an international environment.
- English C1; Romanian B2 or higher is a plus, and additional European languages are welcome.
### Why us?

The Service Shared Center is where operational excellence becomes real customer impact. You will join a growing, international team that supports service activities across Europe while helping to establish scalable processes, improve visibility, and make every customer interaction count.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/personio%3Asungrow-emea%3A2780844 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.