Your mission

Keep in mind this is a 2-year limited opportunity with possible extension.

Coordinate operational activities related to service requests, contracts, work orders, and customer cases.
Maintain accurate service data in relevant systems and support timely updates across internal stakeholders.
Track service milestones, contract dates, invoicing triggers, and documentation requirements.
Prepare operational reports and identify data trends, delays, recurring issues, and improvement opportunities.
Support the handover of projects into service and help maintain complete project and service archives.
Collaborate with Service Managers, Field Service, Remote O&M, Finance, Logistics, and Sales teams across Europe.

Your profile

Degree or professional qualification in Business Administration, Operations, Supply Chain, Engineering, or a related field.
Initial experience in service operations, customer service, project coordination, logistics, or contract administration.
Strong organizational skills and a structured approach to managing multiple priorities.
Confidence using MS Office, especially Excel, with experience in CRM, ERP, or ticketing systems as a plus.
Strong communication skills and a collaborative mindset in an international environment.
English C1; Romanian B2 or higher is a plus, and additional European languages are welcome.

Why us?

The Service Shared Center is where operational excellence becomes real customer impact. You will join a growing, international team that supports service activities across Europe while helping to establish scalable processes, improve visibility, and make every customer interaction count.