# Software Support Engineer - Europe at Sungrow Emea

> Germany · Unspecified · Software engineering · open. Source: https://alderhq.app/jobs/personio%3Asungrow-emea%3A2606748 (read 2026-11-13).

## Facts (observed)

- Company: [Sungrow Emea](https://alderhq.app/companies/sungrow-emea)
- Location text: Germany - Munich
- Where it can be done from (inferred): Germany (evidence: "Location: Germany - Munich")
- Posted: 2026-04-20 (207 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-13
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://sungrow-emea.jobs.personio.de/job/2606748
- Skills listed (inferred): Python, SQL

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Munich, n 34): p25 €70k, median €94k, p75 €113k

## Description (the employer's text)

### Your mission

We're thrilled to introduce a key role that connects our cutting-edge technology with the future of sustainable energy! Curious what this is all about?

Let’s dive right in:

- Strong knowledge of electrical engineering and power systems.
- Familiarity with EU grid codes or TSO standards; experience with grid-connection commissioning.
- Experience with ESS grid modeling.
- Provide remote and on-site technical support to resolve product issues for our clients.
- Offer technical training and mentorship to field technical service engineers.
- Summarize and draft technical disclosures, operation instructions, and experience-sharing materials.
- Coordinate with R&D, PQA, and SQE to resolve major product failures and top issues.
- Collect and analyze client product service cases to refine product serviceability requirements and compile analysis reports.
- Conduct GFM field testing and reviews, liaising with HQ R&D, model simulation groups, and third-party EMS.
- Utilize SQL and Python for large-scale data analysis to support product troubleshooting and optimization.
### Your profile

Now, in order to fit into this role and be happy for a long time, your ideal background should look a lot like this:

- Demonstrated strong work ethic and perseverance in technical roles.
- Experience in software development, including development and model simulation.
- Background in knowledge base development or AI development.
- Excellent communication, teamwork, and interpersonal skills, with strong execution capabilities.
- Willingness and ability to travel to support the commissioning and deployment of industrial energy storage systems.
- Solid engineering fundamentals and problem-solving intuition, with a focus on firmware and software-enabled systems.
- Proven ability to lead and collaborate across teams, fostering cross-functional partnerships.
### Why us?

In our team, you'll be at the forefront of innovation, tackling complex software challenges in the renewable energy sector. We believe in empowering our engineers with challenging projects and the support needed to grow professionally. Join us to make a tangible impact on sustainable energy solutions, collaborating with a passionate and dedicated group committed to technical excellence and customer satisfaction.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/personio%3Asungrow-emea%3A2606748 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.