# IT Support Engineer - Poland at Sungrow Emea

> Poland · Unspecified · Software engineering · open. Source: https://alderhq.app/jobs/personio%3Asungrow-emea%3A2601519 (read 2026-11-13).

## Facts (observed)

- Company: [Sungrow Emea](https://alderhq.app/companies/sungrow-emea)
- Location text: Poland - Wrocław
- Where it can be done from (inferred): Poland (evidence: "Location: Poland - Wrocław")
- Posted: 2026-04-14 (213 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-13
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://sungrow-emea.jobs.personio.de/job/2601519

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Poland, n 10): p25 $63k, median $90k, p75 $114k

## Description (the employer's text)

### Your mission

Curious what this is all about? Let’s dive right in:

- Deploy, maintain, and respond to incidents for factory information systems and IT infrastructure.
- Provide crucial IT support during critical production periods, including on-site troubleshooting.
- Install, configure, maintain, and troubleshoot Windows, macOS, and Linux operating systems.
- Support employee end-user devices (computers, phones, mobile devices) and office equipment.
- Assist in maintaining the factory network environment, including switches, routers, and wireless networks.
- Provide support for meeting room IT equipment and AV systems.
- Support factory smart systems, including CCTV, access control, and time & attendance systems.
- Collaborate with HQ or regional IT teams to promote standardization and security.
### Your profile

- Bachelor’s degree or above in Computer Science, IT, or a related field.
- At least 3 years of experience in IT support or infrastructure operations, preferably in manufacturing.
- Familiarity with Windows Active Directory domain management and basic Linux administration.
- Ability to independently analyze and resolve end-user and network issues.
- Solid understanding of basic networking concepts (TCP/IP, VPN, LAN/WAN).
- Strong service mindset, adaptable to a factory environment, and skilled in prioritizing issues.
- English reading and writing skills (C1); spoken English is a plus.
- Knowledge of Polish or other European languages is a plus.
### Why us?

Join a dynamic workplace in the solar sector where you'll be instrumental in ensuring the smooth operation of our factory's IT systems, contributing directly to our mission of providing clean power for all. You'll work within an international team, gaining opportunities for technical knowledge enhancement and contributing to a rapidly growing industry. We offer an adequate salary and an attractive bonus package.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/personio%3Asungrow-emea%3A2601519 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.