# Working Student - Customer Service & Support at Snke

> Germany · Unspecified · Other · open. Source: https://alderhq.app/jobs/personio%3Asnke%3A2786455 (read 2026-11-09).

## Facts (observed)

- Company: [Snke](https://alderhq.app/companies/snke)
- Location text: München
- Where it can be done from (inferred): Germany (evidence: "Location: München")
- Posted: 2026-09-08 (62 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://snke.jobs.personio.de/job/2786455

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Munich, n 47): p25 €50k, median €75k, p75 €149k

## Description (the employer's text)

### What you'll do

- Collaborate with experienced colleagues across Support and Development to build expertise and explore solution paths
- Handle customer requests via our Service Desk and provide clear, reliable support
- Reproduce and analyze issues by setting up test scenarios in our internal environments
- Support the Customer Support team in daily operations and ongoing improvement initiatives
- Create and maintain knowledge base articles and learning materials to help customers resolve common issues independently
- Gain deep insights into hospital workflows, clinical environments, and the user experience with medical devices and supporting technologies
### What we're looking for

- Ongoing studies in Computer Science, Electrical Engineering, Medical Engineering, or a comparable field
- Strong customer orientation, analytical thinking, and excellent communication skills
- A structured, reliable, and independent working style
- Fluency in German (spoken and written) and good command of English
### Why Snke

- A supportive, international team connected by shared values and a culture of trust
- Meaningful responsibilities with a lasting impact on global healthtech, improving medical decisions and patient outcomes
- Flexible working hours and a hybrid work model within Germany
- Parking garage and secure underground bike storage
- Subsidized company restaurant and in-house café
- Regular after-work, team, and company events
- Centrally located, modern workspace with a 212 m² rooftop terrace
Ready to apply?

We look forward to receiving your online application, including your salary expectations and earliest possible start date.

We welcome applications from people of all backgrounds and identities. At Snke, we believe diversity drives innovation, helping us build smarter solutions and improve patient outcomes.

### Contact person

Tatjana von Freyberg

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/personio%3Asnke%3A2786455 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.