# Guest Service Agent at Rems

> Location unclear · Unspecified · Other · open. Source: https://alderhq.app/jobs/personio%3Arems%3A2065902 (read 2026-11-09).

## Facts (observed)

- Company: [Rems](https://alderhq.app/companies/rems)
- Location text: Oficina Soho; Oficina Granada
- Where it can be done from (inferred): Location unclear (evidence: "Location: Oficina Soho; Oficina Granada")
- Posted: 2025-04-21 (566 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://rems.jobs.personio.de/job/2065902

## Pay and sponsorship

- Posted pay: €21k–€25k per year (from the description)

## Description (the employer's text)

### Your mission

Responsibilities

- Guide our guests using our communication tools (PMS and phone calls).
- Welcome the guests to the properties and assist them during their stay (check-in).
- Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..).
- Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).
- Cover the reception of the guests in our office.
- Communication with the Property Management, Cleaning and Maintenance Departments on the specific operation needs.
Conditions and Benefits

- Location: Malaga historic center/Soho/Torremolinos/Malaga airport (Depending on companies needs).
- Schedule: 5 days per week, 8 hours per day and 1hour break. Detailed schedule will be defined by the Guest Service Team Leader every month. Mostly/ All evening shifts.
- Possibility of part time scheduling starting from 25H/ Week.
- Contract: Permanent employment contract with a trial period depending on profile.
- Days off: 2 days per week.
- Salary: Between 20.500 EUR and 25.000 EUR annually.
- Great career potential growth in the rental department.
To go any further, please send your CV at: careers@rems-group.com

Follow us on Facebook, Instagram & Linkedin @rems.grou

### Your profile

- Good writing and spelling capabilities in English and Spanish (French and any other language is a plus).
- Be reactive, adaptive and improvise while facing issues.
- Having strong customer relationship capabilities.
- Good knowledge of Andalucía is a plus (restaurants, cultural sites, activities...).T
- Experience as a receptionist in a hotel or AirBnB accommodation is a plus.
- A Bachelor's degree in a relevant field is a plus.
- Driving licence is a plus.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/personio%3Arems%3A2065902 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.