# Night Guest Service Agent at Rems

> Location unclear · Unspecified · Other · open. Source: https://alderhq.app/jobs/personio%3Arems%3A2046462 (read 2026-11-09).

## Facts (observed)

- Company: [Rems](https://alderhq.app/companies/rems)
- Location text: Oficina Granada; Oficina Soho
- Where it can be done from (inferred): Location unclear (evidence: "Location: Oficina Granada; Oficina Soho")
- Posted: 2025-04-04 (584 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://rems.jobs.personio.de/job/2046462

## Pay and sponsorship

- Posted pay: €21k–€26k per year (from the description)

## Description (the employer's text)

### Your mission

Summary

The Guest Service Agent is in charge of ensuring a perfect guest experience by: communicating, welcoming and assisting them during their stay, while ensuring the quality compliance of the properties. He is also responsible for reporting to the Property Managers and Property Leaders.

Responsibilities

Guide our guests using our communication tools (PMS and phone calls).

Welcome the guests to the properties and assist them during their stay (check-in).

Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..).

Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).

Cover the reception of the guests in our office.

Communication with the Property Management, Cleaning and Maintenance Departments on the specific operation needs.

Conditions and Benefits

Location: Malaga historic center.

Schedule: 5 days per week, 8 hours per day and 1hour break. Detailed schedule will be defined by the Guest Service Team Leader every month.

For the night shift: Schedule varies from 00:00 t0 08:00 am.

Possibility of part time scheduling starting from 30H/ Week.

Contract: Permanent employment contract with a trial period depending on profile.

Days off: 2 days per week

Salary: Between 20.500 EUR and 25.500 EUR annually.

To go any further, please send your CV at: careers@rems-group.com

Follow us on Facebook, Instagram & Linkedin @rems.group

### Your profile

Good writing and spelling capabilities in English and Spanish (French and any other language is a plus).

Be reactive, adaptive and improvise while facing issues.

Having strong customer relationship capabilities.

Good knowledge of Andalucía is a plus (restaurants, cultural sites, activities...).T

Experience as a receptionist in a hotel or AirBnB accommodation is a plus.

A Bachelor's degree in a relevant field is a plus.

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/personio%3Arems%3A2046462 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.