# Key Account Manager - Scandinavia & Baltics at Raw Group

> Remote · Malta · Unspecified · Other · open. Source: https://alderhq.app/jobs/personio%3Araw-group%3A2835591 (read 2026-11-10).

## Facts (observed)

- Company: [Raw Group](https://alderhq.app/companies/raw-group)
- Location text: Malta; Remote
- Where it can be done from (inferred): Remote · Malta (evidence: "Location: Malta; Remote")
- Posted: 2026-10-09 (32 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://raw-group.jobs.personio.de/job/2835591

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

### Job Description

You will be qualified with proven experience in all aspects of key account management in the iGaming industry with experience in the Scandinavian and Baltic markets. Highly motivated, a team player, excellent customer skills and a proven track record as well as a thirst to work side-by-side with the team developing some of the world’s greatest games.

### Responsibilities

- Own and develop strong relationships with customers in the Scandinavian and Baltic markets, connecting with key business executives and stakeholders
- Create reliable account growth plans and drive customer performance and revenue growth to achieve the plan in the Scandinavian and Baltic markets.
- Drive profitability by developing promotion plans with key customers as well as upselling products that are missing from your customers portfolio’s
- Develop positive relationships with internal colleagues, support teams and management
- Have a continuous improvement mindset in terms of customer satisfaction, support processes, metrics, KPI’s and the placement and delivery of our products.
- Track portfolio performance and turn findings into action
- Have the mindset to continuously report KPIs, Metrics, and status to management
- Negotiate and manage commercial agreements based on approved frameworks
- Liaise between customers and cross-functional internal teams, ensure contract delivery, integration kick-offs and product launches
- Own customer escalations and protect account retention
- Maintain market and competitive intelligence and report on findings when smart
- Share knowledge in the teams and help contribute to an open and creative work environment
### Qualifications

- 4+ years of key account management with proven commercial results
- A practical understanding of iGaming products, lobby positioning and promotional tools. Deeply understands iGaming concepts and how game performance should be evaluated
- Direct experience in at least some of the priority Scandinavian or Baltic markets, with a credible plan to learn the others
- Comfortable with revenue-share agreements, pricing, discounts, promotional contributions and can calculate the impact on account profitability.
- Experience negotiating renewals and commercial terms, handling price pressure and securing commitments in return for concessions. Knows when to escalate for approval
- Able to build credibility with customer managers, commercial directors and senior executives, while maintaining productive relationships with operational teams.
- High attention to detail and precision in delivery while balancing multiple priorities
- High level of integrity, strong analysis, and decision-making skills with an understanding of regulatory challenges
- Experience managing multiple accounts, maintaining CRM records, forecasting revenue and prioritising work.
- Willing and able to travel for customer meetings and industry events.
- Fluent professional English, strong presentation skills and clear written communication. A relevant Scandinavian or Baltic language is valuable where it matches the actual account portfolio
### Other information

- Based in sunny Malta or remote
- You must be an EU member or have a valid work permit for the EU
- Desired Start: ASAP

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/personio%3Araw-group%3A2835591 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.