# Specialist Technical Support - Monitoring Portal (all genders) at Meteocontrol

> Location unclear · Unspecified · Software engineering · open. Source: https://alderhq.app/jobs/personio%3Ameteocontrol%3A2050143 (read 2026-11-15).

## Facts (observed)

- Company: [Meteocontrol](https://alderhq.app/companies/meteocontrol)
- Location text: Augsburg
- Where it can be done from (inferred): Location unclear (evidence: "Location: Augsburg")
- Posted: 2025-04-08 (586 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-15
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://meteocontrol.jobs.personio.de/job/2050143

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

### Your mission:

- First and second level support for partners and distributors
- Telephone and written customer support for the commissioning and setup of our cloud-based products
- Answering inquiries by e-mail via our ticket system
- Recording unsolvable problems in the bug tracking system
- Carrying out error analyses and working out solutions in cooperation with the development department
### Your profile:

- Completed training / studies in a relevant field
- Extensive experience in customer support in technical or SaaS environments, coupled with a strong affinity for providing exceptional, customer-oriented solutions.
- Experience in the field of renewable energies advantageous
- Very good German and English skills
- Confident IT skills
### You can look forward to:

- Working for a better future: With us, you will create a better future for us and all generations after us.
- More flexibility: We know how important a good work-life balance is. That's why we offer flexible working hours and a home office model that adapts to your needs.
- Vacation that grows: Start with 30 days of vacation and your loyalty will be rewarded every two years with an additional day of vacation - up to 35 days for even more time off!
- Continuous learning & development: Your development is important to us - we support you in your career planning within the company with a wide range of offers.
- Money on top: In addition to your salary, you will receive a monthly SpenditCard worth €50 and a subsidy for the Deutschlandticket.
- Fitness: Train with our attractive employer subsidy at EGYM Wellpass, take part in our JobRad leasing program or power yourself up at our annual company run.
### Your Contact Person

Team Lead Business Partner People & Culture

l.bruckner@meteocontrol.com

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/personio%3Ameteocontrol%3A2050143 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.