Caregiver Account Manager - Hungarian speaking

About the Job

To expand our team, we are looking for a hungarian speaking Account Manager.

Your Role in our team

• No cold calling! You advise caregivers who have expressed interest and build your own pipeline.
• You discuss possible care assignments with caregivers and support them with transitions and emergencies.
• You independently manage your caregiver base and act as their main point of contact throughout their assignment.
• You maintain regular contact with caregivers and conduct satisfaction surveys regarding the families they assist.
• You provide best practices for conflict resolution to caregivers.
• You collaborate closely with our international teams.
• To continuously improve internal processes and customer experience, you provide constructive feedback based on your experiences.

Your Profile

• You have initial experience in account management, customer support, sales, or live in care.
• Experience in recruiting caregivers is a big plus
• You enjoy making phone calls, and with your friendly demeanor, you easily convince caregivers to join marta.
• You are known for your personable, open, and communicative personality.
• You have a winner’s mentality: You are ready to learn quickly, push things forward, and go the extra mile for yourself and your team.
• You speak Hungarian fluently (C2) and either good English or German.
• Experience with systems like Salesforce, Pipedrive, or HubSpot is an additional advantage.

Why marta?

• Purpose: You work on an important and interesting mission: the digital transformation of a significant industry in Europe - the need to effectively manage the demographic changes
• Work Environment: We offer you a beautiful office in the heart of Berlin with state-of-the-art facilities and everything you need to work efficiently.
• Flexibility: Want a change of scenery? In addition to our Sibiu office, we also have locations in Berlin, Bonn, Lithuania and Poland.
• Events: Alongside our legendary company parties, we host regular team events.
• Home Office Policy: You have the opportunity to work from home up to two days per week.
• Health & Wellbeing: You receive 21 - 26 days of vacation per year, and we provide everything you need in the office to keep you comfortable and energized.
• Career & Development: Become part of an international team of 70+ employees, with regular feedback sessions and exciting growth and learning opportunities.