Supporting the Sales and Flightcare team in handling client inquiries
Overseeing and assisting with pre- and post-flight arrangements (handling, catering, slots, PPR, ground transportation)
Maintaining customer data and bookings in internal systems
Supporting communication with brokers
Contributing to the continuous improvement of service processes and quality standards

Proven customer-oriented mindset with high service standards
Excellent communication skills
Ability to work under time pressure and handle irregular operations professionally
Strong coordination skills
High level of reliability, discretion, and confidentiality
Structured, solution-oriented, and proactive working style
Very good command of English; additional languages are an advantage
Experience in business aviation or VIP customer service is beneficial

A Dynamic Start-Up Environment: Be part of an innovative and growing company where your ideas are valued and you can make a real impact.
Personal Growth Opportunities: We foster professional development, giving you room to grow, learn, and shape your career path.
Performance-based Promotion Opportunities
Competitive Salary & Holiday Allowance
Desirable Benefits including WELLPASS, hotel discounts and many more
Attractive Workplace: Enjoy a great team atmosphere and an attractive office location in the port of Hamburg, with stunning water views from the OCC