# Director of Infrastructure Operations - Cloud and On-Prem (m/f/d) in Berlin or Konstanz (Hybrid) at Knime > Hybrid · Germany · Director+ · DevOps / SRE / Infra · open. Source: https://alderhq.app/jobs/personio%3Aknime%3A2879428 (read 2026-11-09). ## Facts (observed) - Company: [Knime](https://alderhq.app/companies/knime) - Location text: Berlin; Konstanz - Where it can be done from (inferred): Hybrid · Germany (evidence: "Location: Berlin; Konstanz") - Posted: 2026-11-06 (3 days ago) - First seen by alder: 2026-11-08 · last verified: 2026-11-08 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://knime.jobs.personio.de/job/2879428 - Skills listed (inferred): Kubernetes ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (Berlin, n 5): p25 €75k, median €113k, p75 €120k ## Description (the employer's text) ### Mission Too much data, not enough insight? We get it. At KNIME, we build software that helps people clean, combine, and understand their data: fast, efficiently, and without code. And with our focus on Data Analytics & AI, we empower everyone to turn complex challenges into clear, actionable insights. You can help make that happen. We’re a fast-growing, globally recognized pioneer at the intersection of data and AI. With users in every industry, an international team from 30+ nationalities, and a thriving community. ### Role Overview Lead three teams: Own SaaS Operations, DevSecOps and Platform Delivery Engineering, and the senior security engineer who reports to you. Own SaaS operations: Take full responsibility for customer-facing SaaS operations, including SLAs, runbooks, on-call and incident management for critical issues. Own on-prem delivery: Take responsibility for the quality of on-prem releases, patch cadence, upgrade paths, and L3 escalations from Support. One build, two delivery modes: Run continuous delivery for SaaS and versioned on-prem bundles cut from the same build, with shared Helm charts so the two don’t drift. Drive DevSecOps: Ensure high availability and reliability of CI/CD pipelines, enforce policy-as-code, and maintain secure, scalable delivery workflows. Own migrations: Own the tooling and process that move customers to new on-prem releases, and to SaaS for those who choose it, with upgrade paths customers can run themselves. Manage partners: Oversee our operations partner against contractual KPIs and grow the internal SaaS Operations team alongside it. Ensure compliance: Maintain SOC 2 / ISO readiness for operational controls and ensure audit evidence is complete and reliable. Coordinate delivery: Work closely with product and engineering teams to define release gates and ensure safe, repeatable deployments. Measure delivery: Track the DORA metrics (deployment frequency, lead time, change failure rate, time to restore) separately for SaaS and on-prem, and improve them. ### Requirements Operations leader: You have run production SaaS and shipped self-managed enterprise software that customers install, upgrade and operate in their own environments. Run On-prem delivery: You know what it takes to ship versioned releases into customer-managed Kubernetes environments: Helm-based installs, upgrade paths, patch releases, and L3 support for systems you can’t observe directly. DevSecOps expert: You understand CI/CD systems end-to-end, including runtime reliability, policy-as-code, secure pipeline design and software supply chain security. Incident commander: You’re confident leading high-severity incidents, coordinating response, and communicating clearly with stakeholders and customers. Process-driven: You build repeatable, auditable processes for releases, on-call, and operational workflows. Migration experience: You have moved enterprise customers across major versions or delivery models without breaking their workflows. Partner manager: You have managed external operations partners against clear SLAs and KPIs while building internal teams alongside them. Team builder: You’ve grown and led teams across SaaS operations, DevSecOps, and platform delivery engineering. ### What we offer Purpose-driven leadership: Own the operational backbone that ensures users can rely on KNIME’s platform every day. End-to-end impact: Shape how software moves from development to production at scale across SaaS and the on-prem deployments most of our customers run. Autonomy and collaboration: Take ownership of operations strategy while working closely with platform, product, and engineering teams. Learning: Work with experienced engineers and operators in a highly technical, collaborative environment. Sports: Sports programs in both locations. Flexibility: Hybrid setup with flexible working hours to support focus and balance. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/personio%3Aknime%3A2879428 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.