Training & Field Support Specialist (m/f/d)
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Who we are
As a Training & Field Support Specialist, you will provide worldwide technical support for our mine clearance systems and play a key role in customer training, field service, and product support. Working closely with Engineering, Technical Support, and Production, you will help ensure the reliable operation and continuous improvement of our products while supporting customers around the globe.
Your Responsibilities
- Perform maintenance, repair, and commissioning of our systems at customer sites worldwide
- Diagnose technical issues and provide on-site troubleshooting and support
- Deliver technical training for customers, partners, and internal teams
- Support prototype assembly, factory overhauls, and product improvements
- Collaborate with Engineering on technical clarifications and spare parts inquiries
- Plan and participate in international service assignments and field trials
- Document service activities, training sessions, and technical findings to support continuous product improvement
Your Profile
- Completed vocational training in Mechatronics, Agricultural or Construction Machinery, Electronics, or a comparable technical field
- Several years of experience in technical service, maintenance, repair, or field support
- Experience delivering technical training or customer training is an advantage
- Strong troubleshooting skills and a structured, independent working style
- Customer-focused mindset with excellent communication and presentation skills
- Proficiency in Microsoft Office 365 applications
- Willingness to travel internationally (up to 80%)
- Very good written and spoken German and English
We offer you
An opportunity to actively shape the future of our globally operating company and further develop your career. We offer flat hierarchies, a pleasant working atmosphere, flexible working arrangements, and attractive compensation. You can also benefit from various employee programs such as Hansefit, JobRad, Corporate Benefits, internal networking opportunities, and more.
Your Location
Production site in Germany
Hardtring 12
78333 Stockach
gcs.ch
Contact details
Apply now by email with your application documents, including your salary expectations and availability, and become part of our GCS team soon.