Act as the main point of contact for a portfolio of clients
Build strong, long-term relationships with key stakeholders
Grow accounts by finding upsell and cross-sell opportunities (new budgets, geos, products)
Pitch new ideas, tests, and growth plans proactively
Support new business: pitches, onboarding, and turning test budgets into long-term partnerships
Run regular check-ins, performance reviews, and QBRs
Align with clients on goals, KPIs, budgets, and expectations
Explain performance results in a clear and simple way
Handle negotiations, escalations, and difficult conversations with confidence
Build trust through transparency and consistency
Stay on top of how your accounts perform (not organic, no Google or Meta Ads)
Work with the AdOps team on campaign strategy, optimizations, and A/B tests
Turn performance data into insights and recommendations for clients
Prepare client-ready reports and presentations with support from AdOps
Use AI tools to speed up reporting, client communication, and meeting prep
Continuously look for smarter and faster ways of working

Experience in account management, client success, sales, or business development (must-have)
Strong sales mindset with the drive to grow revenue and close opportunities
Proactive, go-getter attitude: you take initiative and don’t wait to be told
Excellent communication and presentation skills
Very good English skills (written & spoken)
Confident building relationships with senior stakeholders
Comfortable discussing numbers and KPIs
Experience in performance marketing / user acquisition is a plus
Interest in or experience with AI tools
Ability to manage multiple clients and priorities at the same time
Results-oriented, resilient, and full ownership of client success