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Edri

Working Student Customer Care - Swedish Language (m/f/d)

SøborgLocation unclear
part-time, working_student · Operations
POSTED 30 OCTVERIFIED 20H AGO
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Role
10 days opentrue age
Posted 30 Oct
CompanyEdri →
5open roles
Opened · 30d
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Closed · 30d
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Market
417,190open · Other
Opened · 7d
+18,4024% of open
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625,136open
All tracked boards · live 9 Nov · n=417,190

Your mission

  • Handle customer inquiries via phone and email in a professional and service-oriented manner
  • Support customers with charging sessions, app usage, billing, and subscription-related topics
  • Troubleshoot basic technical issues related to charging stations
  • Escalate complex or unresolved cases to the relevant internal teams
  • Take on additional tasks and responsibilities based on your interests and strengths

Your profile

  • Enrolled student (m/f/d) at a recognized university or educational institution
  • Available to work 10-15 hours per week, primarily Monday to Friday, with occasional weekend shifts
  • Willingness to work additional hours beyond the contracted hours per week during busy periods
  • Strong communication skills with a service-oriented mindset
  • Confident and comfortable interacting with customers and handling a variety of inquiries
  • Structured, independent, and responsible working style

Fluency in spoken and written Swedish is a must

  • Danish and English language skills are also highly preferred
  • Comfortable working with IT systems and eager to learn new tools

Why us?

  • Be an essential member of a smart, ambitious and growing team developing solutions for the E-Mobility market
  • With us you get the best of both worlds - 100% start-up with backup from a big corporate
  • We offer hybrid work with flexible working hours
  • Competitive compensation

Contact

Seize the opportunity to become part of our E.ON Drive Infrastructure team and not only create prospects for the future of E.ON, but also for your own.

We look forward to getting to know you!

Sharin

Working Student

Source · EdriFirst seen 4 NovOriginal ↗