Your mission

Handle customer inquiries via phone and email in a professional and service-oriented manner
Support customers with charging sessions, app usage, billing, and subscription-related topics
Troubleshoot basic technical issues related to charging stations
Escalate complex or unresolved cases to the relevant internal teams
Take on additional tasks and responsibilities based on your interests and strengths

Your profile

Enrolled student (m/f/d) at a recognized university or educational institution
Available to work 10-15 hours per week, primarily Monday to Friday, with occasional weekend shifts
Willingness to work additional hours beyond the contracted hours per week during busy periods
Strong communication skills with a service-oriented mindset
Confident and comfortable interacting with customers and handling a variety of inquiries
Structured, independent, and responsible working style
Fluent in spoken and written Danish and English. Swedish language skills are highly preferred, as you will ideally support customers in all three languages
Comfortable working with IT systems and eager to learn new tools

Why us?

Be an essential member of a smart, ambitious and growing team developing solutions for the E-Mobility market
With us you get the best of both worlds - 100% start-up with backup from a big corporate
We offer hybrid work with flexible working hours
Competitive compensation

Contact

Seize the opportunity to become part of our E.ON Drive Infrastructure team and not only create prospects for the future of E.ON, but also for your own.

We look forward to getting to know you!

Sharin

Working Student