# Platform Support Engineer at Aryza

> United Kingdom · Unspecified · Software engineering · open. Source: https://alderhq.app/jobs/personio%3Aaryza%3A2869748 (read 2026-11-11).

## Facts (observed)

- Company: [Aryza](https://alderhq.app/companies/aryza)
- Location text: Cardiff, Wales
- Where it can be done from (inferred): United Kingdom (evidence: "Location: Cardiff, Wales")
- Posted: 2026-10-30 (12 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://aryza.jobs.personio.de/job/2869748
- Skills listed (inferred): Azure

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (United Kingdom, n 170): p25 £48k, median £80k, p75 £128k
- Recognised sponsor (NL): registered as "Aryza B.V." (checked 2026-11-09, [register](https://ind.nl/en/public-register-recognised-sponsors/public-register-regular-labour-and-highly-skilled-migrants))

## Description (the employer's text)

### Job Description

We are seeking a Platform Support Engineer to join Aryza Lending and help maintain the stability, reliability, and performance of our Windows-based infrastructure estate, including our virtualised server environments on a 6-month fixed term contract.

This is a hands-on infrastructure support role, focused on troubleshooting platform issues and supporting incident and problem management across our credit suite.

This role suits someone with solid Windows Server administration experience, strong hands-on knowledge of VMware and Hyper-V, and confidence using PowerShell to diagnose and resolve infrastructure issues.

### Your contribution

- Provide day-to-day support and troubleshooting for Windows Server infrastructure across non-production and production environments.
- Administer and maintain our virtualised server environments, with hands-on responsibility for VMware and Hyper-V hosts, clusters, and virtual machines.
- Diagnose and resolve infrastructure-related incidents, carrying out root cause analysis to prevent recurrence.
- Write and maintain PowerShell scripts to automate routine tasks, monitoring checks, and troubleshooting activities.
- Monitor platform health and performance, escalating and coordinating the resolution of issues in line with SLAs.
- Support patching, upgrades, and maintenance of Windows Server infrastructure, minimising disruption to service.
- Contribute to incident and problem management processes, including root cause analysis and post-incident reviews.
- Maintain accurate documentation, runbooks, and standard operating procedures for infrastructure support activities.
- Work collaboratively with engineering, support, and third-party providers to resolve infrastructure issues and improve platform reliability.
### What makes you stand out

What we’re looking for:

- Working knowledge of Windows Server infrastructure administration and support.
- Hands-on VMware and Hyper-V experience is a must.
- Good experience troubleshooting infrastructure-related issues in a production environment.
- Good working knowledge of PowerShell for scripting, automation, and troubleshooting.
- Understanding of core infrastructure components, including networking, storage, Active Directory, and DNS/DHCP.
- Experience supporting incident and problem management processes.
- Strong analytical and problem-solving skills, with the ability to stay calm and methodical under pressure during incidents.
- Good communication skills, with the ability to explain technical issues clearly to non-technical stakeholders.
- A proactive, ownership-driven approach to platform stability and reliability.
Nice-to-have:

- Experience within financial services, fintech, or another regulated industry.
- Familiarity with cloud platforms such as Microsoft Azure.
- Exposure to monitoring and alerting tools (e.g. SCOM, Azure Monitor, Nagios).
- ITIL awareness, or experience working within a formal incident/change management framework.
### What we offer

- Competitive salary and benefits package.
- Opportunities for professional development and career progression.
- A collaborative, inclusive, and innovative workplace culture.
- Access to the latest tools and technologies to support your work.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/personio%3Aaryza%3A2869748 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.