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English - Speaking Customer Experience Officers

LimassolHybrid · Cyprus
Full-time · Customer Experience
POSTED 13 MAR 2023VERIFIED 4H AGO
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1336 days opentrue age
Posted 13 Mar 2023
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The Role

We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Limassol.

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and taking actions as required
  • Handle client inquiries appropriately and ensuring that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieving targeted results

Main requirements:

  • University Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

Benefit from:

  • Attractive remuneration package
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

  • Let’s Connect – Intro Chat with Talent Acquisition
  • Deep Dive – First Interview with Your Future Team
  • Speak Your Strength – Language Proficiency Check
  • Show Your Skills – Live Technical Session

All applications will be treated with strict confidentiality!

By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Source · XmFirst seen 4 NovOriginal ↗