Senior Partner Enablement Manager (Technical Training & Academy)

Responsibilities

Partner Training & Enablement

• Deliver training sessions on platform capabilities, integrations, automation workflows, APIs, and implementation best practices
• Support partner onboarding activities, product demonstrations, and selected pre-sales initiatives
• Help partners build confidence in deploying and supporting the platform

Academy Ownership

• Manage and improve the company’s partner training academy
• Update outdated learning materials and create new enablement content
• Coordinate with internal subject matter experts to build structured learning paths, documentation, and training videos

Documentation & Knowledge Base

• Create setup guides, implementation documentation, FAQs, SOPs, and partner resources
• Maintain a scalable self-service knowledge base for partners

Cross-Functional Collaboration

• Work closely with Product, Engineering, Sales, and Solutions teams to improve partner readiness and enablement materials
• Gather feedback from partners and internal stakeholders to continuously improve training content

Growth & Ownership

• Become a trusted enablement contact for global partners
• Continuously build expertise in AI, SaaS platforms, automation, and integrations
• Contribute to the development of long-term partner enablement strategy

Requirements

• 4–7 years of experience in Partner Enablement, Customer Success, Pre-Sales, Technical Training, Implementation, or similar roles
• Experience with APIs, integrations, technical onboarding, or software implementation
• Strong presentation and communication skills in English
• Experience creating training materials, SOPs, documentation, or knowledge bases
• Good understanding of SaaS platforms, automation technologies, AI tools, or enterprise software
• Strong organizational skills with the ability to manage multiple priorities
• Professional proficiency in English required; German and/or French is a strong plus

What We Offer

• Opportunity to join a fast-growing technology company in the AI and automation space
• High ownership and autonomy with strong visibility across the organization
• Collaborative international team environment
• Career growth opportunities within a global partner-facing function
• Exposure to enterprise-level implementations and emerging technologies