# Technical Field Specialist at TSMG

> Onsite · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/lever%3Atsmg%3Ab8efef14-2f8e-40ee-80eb-ef53a038d7be (read 2026-11-09).

## Facts (observed)

- Company: [TSMG](https://alderhq.app/companies/tsmg)
- Location text: Atlanta, GA
- Where it can be done from (inferred): Onsite · United States (evidence: "Location: Atlanta, GA")
- Posted: 2025-06-30 (497 days ago)
- First seen by alder: 2026-11-03 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.lever.co/tsmg/b8efef14-2f8e-40ee-80eb-ef53a038d7be
- Skills listed (inferred): JavaScript, Swift/iOS, SQL

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Atlanta, n 319): p25 $55k, median $77k, p75 $125k

## Description (the employer's text)

About the Role

Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.

### Key Responsibilities

- Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment
- Track inventory and stage equipment for upcoming field sessions
### Field Sessions (In the Vehicle)

- Travel to designated locations and transport modes (cars, buses, trains, planes)
- Run ~90 minute test sessions on mobile/wearable tech in motion
- Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
- Capture logs, escalate defects, and keep operations running smoothly
### Post-Test Wrap-Up

- Verify that collected data has synced with backend systems
- Produce session documentation: results, app issues, logs, and downtime
- Suggest improvements to testing workflows
### Requirements

- Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience
- At least 1 year of QA testing or support experience with mobile apps/devices
- Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
- Excellent written and verbal communication—able to collaborate with cross-functional teams
- Reliable travel capability with a valid driver’s license and ability to use multiple transport modes
- High responsibility, flexibility, confidentiality mindset, and strong interest in tech
- Clean driving record and criminal background
### Why Join?

- Work on the cutting edge of mobile and location-based tech
- Gain diverse field experience across different transport modes
- Collaborate with industry-leading engineers and project managers

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/lever%3Atsmg%3Ab8efef14-2f8e-40ee-80eb-ef53a038d7be and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.