# Senior Teleoperations Lead at TSMG

> Onsite · United States · Staff · Other · open. Source: https://alderhq.app/jobs/lever%3Atsmg%3A6f4db0cd-fe86-4fc5-9858-e333d1910de2 (read 2026-11-08).

## Facts (observed)

- Company: [TSMG](https://alderhq.app/companies/tsmg)
- Location text: Fremont, CA
- Where it can be done from (inferred): Onsite · United States (evidence: "Location: Fremont, CA")
- Posted: 2026-07-04 (127 days ago)
- First seen by alder: 2026-11-03 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.lever.co/tsmg/6f4db0cd-fe86-4fc5-9858-e333d1910de2

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (SF Bay Area, n 789): p25 $177k, median $210k, p75 $250k

## Description (the employer's text)

About the Role

We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.

In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders.

The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs.

This position offers the opportunity to play a key role in scaling next-generation robotics deployments while helping shape operational processes, performance standards, and workforce development across multiple locations and projects.

### Responsibilities

- Supervise teleoperation teams across multiple shifts
- Coordinate robot operations and deployment schedules
- Monitor operational KPIs and productivity
- Ensure compliance with safety and quality standards
- Escalate technical issues and coordinate resolution
- Train and mentor new teleoperators
- Support customer-facing robotics deployments
- Produce operational reports and performance summaries
### Requirements

- Previous experience in teleoperations, robotics operations, AV operations, drone operations, fleet management, or control-room environments
- Experience leading operational teams
- Strong troubleshooting and decision-making skills
- Excellent communication and reporting abilities

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/lever%3Atsmg%3A6f4db0cd-fe86-4fc5-9858-e333d1910de2 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.